I use to think UPS was a good company. My packages always arrived safely. However, once I had something go wrong my experience with them changed completely. After my grandmother passed away, my father shipped me an antique table from her estate. He paid quite allot of money to have it professionally packed and shipped via UPS. The antique table was probably packed better than any other package I've ever received. It had multiple layers of protection. But all that protect doesn't do a world of good if the UPS driver abuses your package. If you watch this video you'll see the UPS driver tumble my 88lb package with multiple labels of fragile, this side up, and glass. The marble top inside this package was shattered into 5 pieces. It was packed between 2 pieces of wood, wrapped in cardboard, and then had a layer of Styrofoam around it. Despite this video proof UPS had denied the claim for this package. I've made several attempts at dealing with UPS Customer service and I can tell you it's terrible. When I first reported the damage they scheduled an inspection with me, without ever telling me. Needless to say I missed it. They then left me a note indicating they'd be back the next business day. Did they show up no. I called UPS 3 times and they assured me someone was coming by. I even stopped the UPS driver making a deliver to my neighbor and he didn't know anything about it. After they missed the scheduled appointment I called them and was forwarded to the local branch. They told me that I had to repack the table that on site inspections were not done. I told them that would be impossible given the custom nature of this package. There would be no way I could duplicate the way the shipper sent the package to me. Still there response was no we don't do onsite inspections. I then spent 2 1/2 hrs with 3 calls at various point to the UPS customer service indicating this was not going to work. I even offered to take it to there office directly. They refused. Eventually after 5 more phone calls and about 4 hrs wasted I eventually spoke to a supervisor that arranged a photo inspection. I was instructed to take pictures of the damage and box, etc which I did. Once that was done UPS won't have a thing to do with you as the receiver. They won't tell you the status of your case or anything. They force you to deal with the shipper. Why as the receiver and owner of the item can't I be involved. There system is busted. This has been the worst customer experience I've ever had. The shipper protested the original denial. Once his UPS account person saw the video they paid the full insurance value of the claim.
Views: 13854 oneBadGirl100
For more Logistics and Supply Chain Videos visit http://www.globallogisticsmedia.com The power of Social Media plays an important role in shaping a company's reputation; it is also fair to say that a company, who spends millions of dollars on above the line advertising, has little control of what is said about their company on Social Media Platforms. Read more here http://www.globallogisticsmedia.com/video/view/e9nQI43m
Views: 96517 GLMGroupVideo
FACEBOOK: https://www.facebook.com/elvisreviews1 WEBSITE: http://www.elvisreviews1.blogspot.com Disclaimer: This video is for entertainment/comical purposes only, some of the incidents depicted in this video are fictional. Email response from customer service: Dear UPS Customer, Thank you for contacting us regarding your late shipment. Our tracking records show that your shipment was delivered late due to adverse weather conditions. Severe weather affected UPS service in areas of New York. No pickups, deliveries or On-Call pickups in some ZIP Code including *****. As a result, this shipment does not qualify for a Guaranteed Service Refund. For further information about Guaranteed Service Refunds, you may refer to our Terms and Conditions of Service at the following link: http://www.ups.com/content/us/en/resources/ship/terms/service.html?srch_pos=5&srch_phr=tariff I apologize for any inconvenience this weather delay may have caused and I am sorry that I am unable to process the refund. Please contact us if you need any additional assistance. Pinky Z. UPS Customer Service At least I got a response which I'm not surprised about, as you can see I tried for the good ole refund for shipping. Shipping cost was about $50 so it was worth a shot!
Views: 5368 El Vis
We were expecting a delivery of some AVON products. At 4:18 our package was delivered. By 4:19, the delivery man was gone. When we arrived home, around 30 minutes later, we discovered our delivery had been tampered with. There were two "cuts" in the box and it looked as if it had been crushed. We decided to look at our security camera's. Not only did the delivery man know about said holes in the box, but he even used one of the gashes in the box as a holder. On top of all of this, there were several items missing from the box. This is the SECOND incident we have had!
Views: 809 5tarp0w3r
At 0944PT on 17 November 2012, a UPS employee delivered a Saturday Overnight package to my house in the Glenmoor neighborhood of Fremont, California. He did not ring the doorbell. He did not place the package in a location not visible from the street, e.g. behind the brick column. The package was stolen 25 minutes later by an unidentified woman who walked up onto my porch and took it.
Views: 1589 Trevor Fiatal
http://www.crownheights.info In Crown Heights, Brooklyn, NYC a UPS delivery worker was captured on survailence video stealing a pair of gloves from a home he was delivering a package to. We have learned that once UPS was notified about the incident the worker was immediatly fired.
Views: 19619 CHInfoVideo
Online shopping is easy, So is Delivery with UPS My Choice. Sign up for UPS My Choice today http://bit.ly/L2tYiW Ordering what you want is easy, and now, so is having a delivery time that fits your schedule. Delivery made easy with UPS My Choice!
Views: 4800 UPS
Jeff Smallhorn is calling on UPS to change its business practices after he says a botched delivery turned into a case of attempted theft.
Views: 55261 KSL.com
It's the UPS Overnight Truck, layover in Kingman Arizona. High definition [HD] video footage. United Parcel Service Overnight Delivery Service. Are you looking for a job as a UPS Overnite Driver? Contact UPS today. Peace, Mark Allen Channel (4GUESTS.COM)
Views: 18518 Mark Allen Channel
How in the hell do you expect me to get my package when you ONLY deliver when people are at work....leaving them damn sticky notes on my door like its damn middle schoolers binder. I don't wanna know you tried to leave me a package...I JUST WANT MY PACKAGE! -instagram: Regularasslife -Tweet Me: http://twitter.com/Bobbisworld -Tumblr: www.myregularasslife.tumblr.com -Second channel: www.youtube.com/RegularAssTV -Buy a shirt: http://myregularasslife.spreadshirt.com -Google+: http://gplus.to/myregularasslife -Email: firstname.lastname@example.org -The Facebook: https://www.facebook.com/#!/pages/My-Regular-Ass-Life/171645572854652 or i'll find you :)
Views: 10205 Myregularasslife
Here is a review of a Norscot, HO Scale (1:87) UPS Delivery Truck. This is a great replica and the details are good. These trucks are in every city/town and will fit just about any modern scene on your layout. Enjoy and Thanks for Watching!
Views: 24543 PennCentral99
UPS package stolen by another delivery driver. He was caught on my surveillance cameras. After a call to the police and the company he works for. He returned the opened package.
Views: 62834 zanejay
This is the way I picture the majority of packages being delivered in my head. Visit my blog @ www.cur-mudg-eon.com to find out more.
Views: 55530 CurmudgyBastard
This is a video of a UPS World Wide Services Delivery Truck Starting Up and Driving Off From My Neighbour Hood in Edmonton After a Delivery of a package that did not get completed because the neighbour he was delivering the package to was not home so the delivery man put a delivery notice up on his front door and put the package back in the truck and took it to a UPS Store in Edmonton. Please Enjoy.
Views: 4897 rwolfert1
After sitting at home waiting for my new phone to arrive, the UPS man comes to my home and doesnt even ring the door bell. He assumes I'm not at home since my garge is closed and there are not any cars in the driveway. I called UPS to send the drive back to my house to deliver the package that I had 3-day shipping for. They told me they cant communicate with their drivers after 7pm. Really......in this day and age!!! So now I must wait til Monday for the second delivery attempt.
Views: 9204 tgoudy01
"Working" - Quogue Junior Theater Troupe - 8/2012
Views: 118 gmtala
Delivery Man Goes Crazy! UPS FedEx USPS Facebook: http://www.facebook.com/scrawnyronnievideos Around the time I made this video, there were news stories of FedEx and UPS drivers who were caught on camera throwing expensive goods over people's gates or onto their front porches. This often broke what was in the box. Fortunately for Chaz McNedson this doesn't happen to his product.
Views: 1366 ScrawnyRonnie
Probably one of my favorite moments of the day while out at Karen Klein's home. A UPS delivery man stopped by the home. She had received a number of gifts like flowers through out the day. This man didn't have anything for her, but saw the news crews and realized she was on his route. He said she was his hero and was so happy she was on his route.
Views: 176 PatThePhotog
Buyer Cole Mindt, from Vally City ND filed a "Not as described" - Claim - #PP-001-624-332-981 under paypal. Item/s that were sent by seller (car parts are shown already on paypal, under claim attachments sent by me the seller) and weight was rated at 30 lbs. Buyer filed dispute, then tried to send back a considerably SMALLER box, claiming ALL same parts were returned, IMPOSSIBLE. Label on return box, says 28lbs, according to the UPS driver's professional opinion it weighs around 12 lbs. Buyer is caught in the act of trying to SCAM a seller. PICS of the actual box will be uploaded to the paypal claim, ASAP. Since BOX was in no way shape, size or WEIGHT as the box sent, seller REFUSED TO ACCEPT UPS delivery, and it was RETURNED to seller.
Views: 179200 fm1224
UPS's carbon neutral option empowers you to take action to offset the climate impact of the carbon emissions that result from your shipping. By working with globally recognized certification and validation groups, we extend our ongoing efforts to reduce fuel use, conserve energy, recycle, and operate responsibly. To learn more, go to http://www.ups.com/carbonneutral
Views: 4519 UPS