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Machines of the USPS

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Every wondered what kind of machines the USPS uses to sort your mail? When I worked for the USPS, I made this video to show some of the systems used to sort letters, flats (magazine-sized), and packages.
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Text Comments (446)
Brooke Kramer (8 days ago)
I love the Trump limo!
6000cs (11 days ago)
Hey guy, thanks. I'm an RCA and have never got to see the huge DPS, flats, etc sorted.
Mark Dymek (16 days ago)
im a custodian used to work at the big plant in Boston MA. now I work at a carrier annex but I remember all of these machines.
ILMatt (2 months ago)
We used to have a sorting facility in my home town but due to cutbacks it got downsized. Now all of our mail goes 165 miles east to a sorting facility then finally out to the destinations. It's not so bad when I ship items going east but the other way around it adds a full day to the delivery time. Nothing we can do about it but just thought I'd throw in my 2 cents.
Larry Hawkins (3 months ago)
Where is this place at?
m00min (3 months ago)
If you work at usps do you get to take your mail home early?
Umut Fidanci (2 months ago)
My mail seems lost.I think it is in NY ISC.Here is tracking result https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=CP025462370TR Destination is FL 34613 Can you guess where the package is?
m00min (3 months ago)
Ezekiel Leal ah, I see, thank you for answering my question!
Ezekiel Leal (3 months ago)
Memetastic Malamute postal employee here! No you don't, it is considered federal property until it is delivered to your door. If you are caught taking your own mail, it is considered stealing and you will get into trouble for it.
m00min (3 months ago)
RaceGrooves ah ok, thanks!
RaceGrooves (3 months ago)
In my situation, I did not work in the facility that processed my mail.
Thomas Moore (3 months ago)
Good video. I am a mechanic on conveyors in Austin Tx, 15.5 years. We don't have a robot but we have a tray management system that uses robotics. Best job I ever had.
justin M (5 months ago)
i was hired by the USPS 2 days ago, Just finished 2 days of Orientation. I am going to be a PSE - Mail Processing clerk. Not sure which machine i will be at...but the location has 2 really big ones the size of a football field( that is what my trainer said at orientation). Any tips for me as a Brand spanking new employee? thanks! Great video by the way.
justin M (2 months ago)
king john3 well I'm not,still,working. due to lack of work. but i did enjoy it. i hope they call me back
king john3 (2 months ago)
justin M you still work there and do like the job
Kade Berrier (5 months ago)
Hello, I ordered something from Germany and the person mailed it out on Oct 28th, passed through the Facility on the 29th and has been in pre shipment since them. Nothing has updated on my tracking number. Thanks!
Aone Perry (6 months ago)
'What facility is this? I'm a mail handler @ the Baltimore GMF (Main Post Office). Our APPS machine doesn't look anywhere near as clean as the one in this video. Good video though.
RaceGrooves (6 months ago)
Santa Clarita, CA.
All new All day (6 months ago)
This video was AWSOME,thanks for the experience of the mail!👌😊
RaceGrooves (6 months ago)
You're welcome and thanks!
dogs dinner (6 months ago)
why hasnt my order arrived yet?
butlerproman (7 months ago)
No Singulator? I wish I had taken video of our Primary PSMs before they removed them. We still have the Secondary PSMs but they're not as impressive. The APPS machine does a finer sort with a much smaller footprint, but requires much more maintenance.
Strychnine Animasola (7 months ago)
Nice video, you're funny! Had fun watching ! LOL OSHA!
Angela - (7 months ago)
Question, I'm really scared right now because my incomming package has been staying at ISC New York : "Processed Through Facility ISC NEW YORK NY(USPS) " for days now. Usually it takes 1-2 days and there will be an update when I ordered online internationally before. Is my item held for customs? Will they take away and steal my item? Please help..
danny1460 (11 days ago)
takes even longer leaving our country but that not their fault that mail is extremely slow in Ghana! Takes week to get there (13 hour flight) then another 2-4 weeks to reach a suburb in same town as international airport !!!!
Mark Dymek (16 days ago)
Angela - it's sitting on a platform or in a post con waiting to be delivered.
TheGamingEdgeHD (4 months ago)
Laudium Enoch (5 months ago)
Eventhough its a month later this comment is for others and not you. That completely normal by the way. Once its cleared customs its treated as a priority 2 day mail. So once it hits the USA, its usually 2-3 days till you get it. Sometimes it longer. I have seen scans of packages looking like they were moving backwards to still show up on time. So its weird sometimes, but I have NEVER not gotten any mail.
Jason Richards (8 months ago)
GROOVES! It's been a while since I last watched your channel, but I'm back to watching! I'm commenting on this particular video because I recently applied and today, finished the 2nd part of the 473E Exam! PSE Mail Processing Clerk! I scored a 77 on it, so I'm hopeful! I hope all's well with you!
Isaac S. (8 months ago)
Trump executive, oh if only he knew what that would become
RaceGrooves (8 months ago)
Yeah, I was thinking about that piece in this video...
Joey Cole (8 months ago)
Great Video. I started out as a carrier with the USPS, then moved over to Maintenance where I now work as and MOS Clerk. This is the best video I have ever seen about the inner workings of the USPS. They should allow you to make our training videos. Nice!!!!
Miss Collins Collins (6 months ago)
Joey Cole im going to work the post office for the hoilday
RaceGrooves (8 months ago)
I don't remember if I said in the video but I was an LSM clerk for 2 1/2 years and a mail handler the remaining 21 years. Now, YouTube :)
Sebastian Honores (9 months ago)
man I don't know why but I'm gonna subscribe to you.
Sebastian Honores (9 months ago)
You are welcome.
RaceGrooves (9 months ago)
I don't now why either but thanks =)
geek guy (9 months ago)
this is what I Do and it's a Interesting Job. I'm a MHA. What P&DC Are you At? the One in Spokane, Wa is Different from where you Are At.
RaceGrooves (9 months ago)
+Geek Guy I did the first two years as a clerk and 21 as a mail handler. I would still be working there if my YouTube channel wasn't doing so well. I didn't mind the job and you develop friendships.
geek guy (9 months ago)
oh. I started working at USPS Not long Ago and I like it so far.
RaceGrooves (9 months ago)
This is Santa Clarita but I resigned in 2013
MrJdtjose (10 months ago)
is this the facility thats on Florence?
RaceGrooves (10 months ago)
This is Santa Clarita.
Tien (11 months ago)
Stephen Joseph (1 year ago)
Hey it's the RCS! Have you ever seen it throw a cage around? Quite a sight to see (casual mail handler)
RaceGrooves (1 year ago)
+Stephen Joseph yeah, sometimes that arm would get hooked in there really good!
星明かり (1 year ago)
I kinda miss working for the US Postal Service. It could be a HUGE pain in the ass but it was interesting, I won't lie.
Miss Collins Collins (6 months ago)
vexingbrat did u quite
Stephen Joseph (1 year ago)
Especially the robots, lol
Gustavo cowjerky (1 year ago)
whats your opinion of the black hole that is the Chicago Metro Facility
Laudium Enoch (5 months ago)
lol I heard Chicagos mail is terrible.
L Newton (1 year ago)
Just wondering if you could do a short video about mail that gets caught in the sorting machines, or machine jams, and the way the mail pieces look afterwards. On a local Facebook group there are a lot of pictures being posted of damaged letters, most look like machine damage to me, but they are crying foul and trying to say someone is tampering with the mail. I can't seem to find any videos or even photos or web pages talking about it. I ship over 16,000 pieces through the USPS every year and in the last two years have only had to make three claims. I know tampering happens but believe it to be extremely rare.
RaceGrooves (1 year ago)
+L Newton Sorry, I no longer work for the USPS. I resigned a couple years ago because my YouTube channel was doing very well. Generally speaking, mail does get damaged from the machinery but with any organization, the possibilities of employees tampering with the mail exist. I'm not authorized to speak on behalf of the USPS (whether I was still working there are not) but the vast number of employees are dedicated to their jobs. Judging by your numbers, 3 claims out of 16,000 is a great number!
Julia Lewis (1 year ago)
did not require any people who always discussed with me their severe inability with machinery upon my life and my family. comprehend
manifestgtr (1 year ago)
hahha this is so cool...you seem like you'd be a cool guy to work with
Stephen Joseph (1 year ago)
Some of the regular employees really are a real joy to work with
RaceGrooves (1 year ago)
+manifestgtr I have since resigned because I am full-time YouTube but it was hard to leave the people.
Noblemarq12 (1 year ago)
I wish our Flat Sorter was automated like that :-(
Dixiedasher72 (1 year ago)
well done you should get a promotion for making this video. I understand there would be a security risk filming it but I hope you asked before you started filming.
bamboozledguy (1 year ago)
Thanks for the awesome video, Its nice to see inside the USPS. Holy crap, thats a lot of friggin mail. I cant believe my package went through that.
Honda ASIMO (1 year ago)
Far better than UK's Parcel Force owned by Royal Mail which is suppose to be the world's first mail service. Awful service haven't seen my watch for a couple of years. They also blame and charge you for the loss. Just read the reviews. It's the 1# worst mail service, even worser than China. USPS is still government owned and they sometimes have honest workers.
Pudding (1 year ago)
I know right?😂
BOYCOTT PC (1 year ago)
BOYCOTT PC (1 year ago)
BOYCOTT PC (1 year ago)
I worked on old MICR readers
BOYCOTT PC (1 year ago)
u know the term  SWEEPER  term is related to sorter, who collects the mail
Mesut Özil (1 year ago)
May I know what departed facility mean because I ordered my stuff online and waiting to be delivered to me.
jack marlow (1 year ago)
what do you guys do for posters? mine said it finished, but its still in the isc.
Saiau_TA HITTA (1 year ago)
mail handler power!!!!
tech geek (1 year ago)
USPS lost my package it keeps going to the wrong state what Does it mean??
Eevee Sword (9 months ago)
Means it got in the wrong truckload. I'm so sorry hope you've gotten it
Jon Deak (1 year ago)
Awesome Video!!! The one wheel was wrong!! haha
Jessbelow200 (1 year ago)
This is Santa Claus Factory! except the item are not free.
Jessbelow200 (1 year ago)
I want those toys cars!
clean Puppy (1 year ago)
Great video!
Justin (2 years ago)
Thank you so much for the tour, so hard to find any behind the scenes info on what happens with my mail. Funny narration too. :D
RaceGrooves (2 years ago)
+sized4spills You're welcome.
Christian López Hernández (2 years ago)
Very good video Mark, It's amazeaing all the machines and process that make in the American postal service
RaceGrooves (2 years ago)
Thanks for clicking on the Card and checking out this video too =)
Akeia Campbell (2 years ago)
I just wanna know why do USPS lose packages like they do and not update the tracking system like they should????? My package hasn't been scanned for 2 days now and I was supposed to receive it on March 31, 2015 the last scan that it got was on March 30 2015 at 3:55am departing from California and I live in North Carolina. Thats unacceptable, it does no good to have a tracking system if they aren't updating it as they should. I wouldn't be surprised if this package was lost...AGAIN.
BOYCOTT PC (1 year ago)
Classical Rips (1 year ago)
+BG Slamimball If you got tracking on the package, which is only $1 extra, then they can see where the package got lost and they have about an 80% success rate of finding it.
Classical Rips (1 year ago)
+Akeia Campbell No, you can get insurance of any amount on any package. $50 of insurance and tracking comes free with priority mail, but you can increase that amount to whatever you want.
Classical Rips (1 year ago)
+BG Slamimball No, if you have tracking on your package they can see the last place the package was in the country and find it about 80% of the time.
BG Slamimball (1 year ago)
ok sorry lol. What happens if they loose my package and its doesn't have insurance?
luis nieto (2 years ago)
is this the Plant Operator/MGR Maintenance position?
Marie Tran (2 years ago)
Can you do one slower? I like to see it in detail, slow motion.
Honda ASIMO (1 year ago)
You can watch it slower, slow down the video speed in YouTube Options on this video and click Speed. That's all
RaceGrooves (1 year ago)
+Mechacaseal No. The success of my YouTube channel enabled me to resign from the USPS after 23 years of service.
RaceGrooves (2 years ago)
+Marie Tran sorry, I don't work there any more.
Marie Tran (2 years ago)
Thank you for your time.
Genderless Child (2 years ago)
i have a package thats being shipped its in the state so i think it'll b here 2morow
Randal Alford (2 years ago)
they must have prettied up things for this filming because that's not the nice/neat way it arrives at our office.  letter trays are haphazardly thrown on shelves, almost no green lids on anything, all parcels pretty much dropped without regard to size or shape into the same bins for us to sort & deliver!
RaceGrooves (2 years ago)
+Randal Alford The flat tubs/letter trays that have lids/sleeves are heading for the airlines. They have to be strapped because they get tossed onto a plan. There is no need for the added steps for mail that is traveling by rolling stock on trucks. (I don't work for the USPS anymore as I am full-time YouTube now.)
Kornbeefy661 (2 years ago)
hey I work in P&DC bakersfield. (sierra costal) plant might be consolidating to santa clarita. How is santa clarita?
RaceGrooves (2 years ago)
Sorry for the delay in replying. Santa Clarita is huge. It takes five minutes to walk from the parking lot to the furthest part of the building. That being said, it is just like any other processing facility. I was originally from Pasadena P&DC but left around 2005 and everybody else was gone a few years ago. It's only a carrier annex now. I know that Santa Clarita has been trying to absorb Bakersfield for quite a while so it's only a matter of time. 
suomynona (2 years ago)
Can anyone help me, im in a situation with usps?
suomynona (2 years ago)
+chad h Well that we share in common. I hope my glass hits the center of my coaster on the first try. My pillow also, will never be perfect.
Infandous Ktenology (2 years ago)
Awesome! Thanks for the update. My OCD would have kept me wondering for days.
RaceGrooves (2 years ago)
+YouDontSeeMe I'm glad that it worked out!
suomynona (2 years ago)
+chad h I was able to get my package. I called up and they remembered me from the time i came in last. They said it hadn't arrived last time. So i went and picked it up.
Infandous Ktenology (2 years ago)
Whatever happened with your situation? Did you get a resolution? If so...interested in what happened :)
Mitchell Murray (2 years ago)
This is awesome
Mitchell Murray (2 years ago)
U are so welcome racegrooves
RaceGrooves (2 years ago)
Joe Estep (2 years ago)
yes I like it
DarkJanet (2 years ago)
I got the job in 6 nights ago and I like it. ;)
DarkJanet (2 years ago)
Yes, sir! *salutes*
RaceGrooves (2 years ago)
Congrats and best wishes!
hup2thepenguin (2 years ago)
How are the package addresses read? Is the machine able to read the text written on packages like letters?
Mark Dymek (16 days ago)
hup2thepenguin yes. theres a camera inside of the machine that takes a picture then software on a computer turns the letters into something the computer understands.
RaceGrooves (2 years ago)
+hup2thepenguin You're welcome!
hup2thepenguin (2 years ago)
+RaceGrooves Ok, thanks! I do a lot of shipping so I am curious about the processes.
RaceGrooves (2 years ago)
+hup2thepenguin Most packages have a bar code on them when the label is printed. If not, then the process of taking a picture and being remotely read is used but no barcode is printed on the box. 
hup2thepenguin (2 years ago)
+RaceGrooves What about like boxes or bubble mailers?
ira moser (2 years ago)
What facility did you work at?  I retired from MVF, 60455 in January 2013.
RaceGrooves (1 year ago)
+NONE No, I did not retire. I resigned. I won't apply for my retirement benefits for eight more years.
NONE (1 year ago)
+RaceGrooves not retired?
RaceGrooves (2 years ago)
+ira moser I worked at Pasadena P&DC 91109, Santa Clarita (Sierra Coastal), and Van Nuys FSS facility. 23 years of total service, resigned in 2013.
ira moser (2 years ago)
Ooops...posted with my husbands's first name.
Daniel Landeros (2 years ago)
shipped a package yesterday hopefully the packaging I put in is good enough :(
MacVision (2 years ago)
Now o know why it takes so long for my package to get to Ireland.....because of you guys making video's instead of sorting out my mail......lol
RaceGrooves (2 years ago)
+MacVision LOL I resigned December 2013. I'm YouTube full-time now =)
dsrtrdr (2 years ago)
i see maintenance doesnt put the guards back on the tray lines in your facility either. 
Nancy Nancy (2 years ago)
Cool...this is the coolest video ever on how things are process through usps. Im a carrier and even I don't know this stuff. This is so interesting.
Helios77711 (1 year ago)
+DjSauceUkraine You are a criminal, and should seek advice from other criminals.
RaceGrooves (1 year ago)
+DjSauceUkraine Sorry, this goes beyond what I am willing to talk about.
DjSauceUkraine (1 year ago)
+RaceGrooves so i hope am safe if i put $100 in every page of 2magazines that sums up to 10k, well packaged. i actually need a way to send cash via post office, using a magazne or a bible or big novel, and which do you feel is better: usps,ems or dhl... please explain more on this, i know its modern time and no one will open up my magazine if its not detected by a machine that it has cash in it. so i feel its safe but you should know better. thanks reply ASAP.
RaceGrooves (1 year ago)
+DjSauceUkraine No, the USPS can not detect if cash is in a parcel.
ThatWasSexyPit (2 years ago)
Thank you for the video
RaceGrooves (2 years ago)
+ThatWasSexyPit You're welcome. 
1SG DOUGLAS (2 years ago)
That was awesome! 
RaceGrooves (2 years ago)
Thien Chau (2 years ago)
Thank you for making the video! I learn more about the Postal Service operations now!
Neon Light (2 years ago)
Awesome video! 
RaceGrooves (2 years ago)
Thanks! I'm glad that you enjoyed one of my older presentations when I used to work for the U.S. Post Office doing mail processing. 
Frozzy (2 years ago)
That was awesome! haha thanks. not everyone films cool things like this!
RaceGrooves (1 year ago)
+NONE I did not have authorization.
NONE (1 year ago)
+RaceGrooves How do you get authorization to film there?
RaceGrooves (2 years ago)
Yeah, I wasn't supposed to but I don't work for the USPS anymore. I'm Race Grooves full-time!
bambamhitsquad (2 years ago)
the error was the wheels. 2 different rims.
RaceGrooves (2 years ago)
Good eye =)
Peter Sab (2 years ago)
How many people work at USPS?? About half of 'em
Riccardo Sirchia (1 month ago)
the only mail volume that is declining is flats - priority packages are on an increase. Although they say that the manual sorting of packages is more tedious than flats? Any idea why this is?
RaceGrooves (2 years ago)
Yes, I think that at the high point, the USPS had over 800,000 employees. With declining mail volume, the ranks had to be reduced. I resigned in December 2014.
BOYCOTT PC (2 years ago)
Helios77711 (1 year ago)
+BOYCOTT PC I haven't heard that term in thirty years. Do you mean GPCs??
BOYCOTT PC (2 years ago)
r u supposed to photo?  I know at my job cameras are forbidden
Helios77711 (1 year ago)
+BOYCOTT PC Since stupidvisors are always on break, there was no one on the floor to catch him.
Jimmy Merc (2 years ago)
how come packages got lost?
WizardWithNoPowers 069 (2 years ago)
They can fall off of the belt or go into the wrong bin. Worst case is a worker steals it.
Garret the parrot (2 years ago)
It makes me feel uncomfortable that a very expensive item and fragile item I ordered is going through all of that processing
NONE (1 year ago)
+Garret the parrot It is the same in FedEx/UPS.
oisiaa (2 years ago)
That is the purpose of performance oriented packaging. There are literally engineering disciplines that focus on how to package things so they don't get broken and you can bet that automated processing equipment is factored into this. Ebay seller packing....that's another story. 
Ashley Randolph-Bennett (2 years ago)
You don't think UPS and FedEx carry everything by hand from the time you give it to them until it arrives to the destination do you? Lol there are millions of pieces of mail at one time so if there wasn't an "assembly line" type processing it wouldn't get there for weeks, maybe months!!
shavingculture (2 years ago)
And is sunday and my xbox one is not here they havent update anything they just said that it has been accepted 7 days ago and they havent update the info thats depressing is $560 dollars n I cant sleep I call them n no one answer I went t I my local maik office n they dont know nothing
WeThePeople Hi (1 year ago)
What happened?
sc0tte1 (3 years ago)
Really cool video, you filmed and explained that well.  It's fascinating watching those machines work.
Hassan Javed (3 years ago)
What if they fall?
Daniel Diner (3 years ago)
The package unloading dump made me cringe so hard, as a frequent shipper. Likely going to enhance packaging from now on.
Devonna Bell (3 years ago)
This was AWESOME! Thank you. Our homeschool lesson was about mail carriers. This video was so wonderful to share with the kids! Thank you so much.
RaceGrooves (3 years ago)
You're welcome - Thanks!
Kevin x (3 years ago)
ノ(ジ)ー' STOP! In the name of love...
800bag (3 years ago)
the warehouse have to improve Im sick of receiving all those mis sent letters in my DPS
wonderglory (3 years ago)
Now that your last work day there has come and gone, what do you plan to do next? Did they find out about that video yet? 
RaceGrooves (3 years ago)
Some co-workers and Supervisors knew about this video. I was careful to not show co-workers, any addresses, nor any security measures. No more Postal videos from me but lots of toy videos =)
pajerofan22 (3 years ago)
saik0pod (3 years ago)
Awesome video! How are large flat rate boxes handled (The Game board one)? I have 15 of them with over 50lbs of stuff in it, I'm just worried one of them bursting open because they are so heavy.
RaceGrooves (3 years ago)
I haven't worked in the Priority Mail area in several years. As far as I know, those boxes would be handled the same way. I would suggest that you use appropriate padding to protect your items. 
plane man (3 years ago)
Did you actually get in trouble
RaceGrooves (3 years ago)
Nope, not yet. They have two more weeks to do something about it because my last day is December 27, 2013 =)
SevenTailedWolf72 (3 years ago)
Post offices are one of my fav places! wish I worked there, it just look so fun back there! Especially for the mail!
cobrastvgaming (3 years ago)
Very cool video and information, Mark! I wondered how'd the mail system worked, and now I know a bit more! Also I wanna ride that slide a few more times! Gonna use Rewind!
RaceGrooves (3 years ago)
I'm glad you enjoyed it =)
RaceGrooves (3 years ago)
I don't memorize the terms but I believe that DPS means Delivery Point Sequence. That means that the mail is in the order of the carrier's route. I couldn't say why a DPS mail truck run is so important because I work on an evening tour. It's the early-morning tour that would have critical dispatches to the stations and somebody from that tour would be better suited to answer your question.
Kornbeefy661 (3 years ago)
hello what's a dps mail truck run? why is it so important?
RaceGrooves (3 years ago)
I'm glad that the USPS safely delivered your Thomas =)
Trainboy90 Productions (3 years ago)
Actually my thomas items that I get off the internet came on USPS plus the machines they are sorted in are robot sorters, bag sorters, and a few more.
RaceGrooves (3 years ago)
Shhh! I'm still working at the USPS but not at the building in this video =) I was careful to not show any customer's addresses or employees. I didn't reveal any security concerns and I also showed the USPS in a positive light too.
RaceGrooves (3 years ago)
Yes, these machines help us process more mail and faster too. Some help with the heavier work.
RaceGrooves (3 years ago)
RaceGrooves (3 years ago)
I'm not working in that facility at the moment. I wouldn't say my current job is difficult.
Him Falken (3 years ago)
It looks like little robots going around
Kornbeefy661 (3 years ago)
I sure will thanks.
BZBEAST12 (3 years ago)
RaceGrooves (3 years ago)
Yup! Some behind the scenes action =)
Marco Virzi (3 years ago)
That's cool how it works
RaceGrooves (3 years ago)
You're welcome =)