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Inside FedEx: Learning from past holiday blunders

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This year, nearly 3.5 million more Americans are expected to join those already shopping online. That's putting more pressure on the nation's delivery services, and they're trying to avoid last year's debacle. Don Dahler reports from a FedEx distribution center in New York City.
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José Angel Esparza (2 days ago)
wait... wtf Santa doesnt deliver the presents?