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Why UPS trucks never turn left

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Senior VP Bob Stoffel explains how a policy of only making right turns saves the company both time and money.
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Text Comments (144)
William Delaney (14 days ago)
They don't do this anymore. Routes got too big and the amount of time to get them done slimmed down. They use the fastest route possible.
Richard Closure (2 months ago)
When did UPS start not doing left turns?
Alberto Valdes (2 months ago)
can this guy brong us beer? for all this bullshit he tryin to feed us!
Alberto Valdes (1 month ago)
+Tony Stark true i didnt think about that damn it
Tony Stark (1 month ago)
Alberto Valdes it would take 3 to 7 days before the beer arrived.
JDEDeddy (3 months ago)
that's why my shit take so long... you don't like your guys taking left turns? i get the idea but practically it's a bit ridiculous
paula long (1 month ago)
JDEDeddy
Ryan Billingsley (3 months ago)
Transportation industry has gone to complete shit
dave miller (3 months ago)
let the engineers go out and deliver take your no left turns and shove em
Sam Sitar (6 months ago)
police do not enforce corporate policy. a left turn may made on the job where that saves time.
tachikoma747 (7 months ago)
The rule would be a lot better if they allowed you to shift gears through said intersection. UPS- upgrade the fleet to automatics so we don't have to drive these prehistoric Spicer manuals that shift like a World War I British Mk. V tank.
Novocain95 (4 months ago)
tachikoma747 lol but every center now days have very few manuals
Hk420 (1 year ago)
opposite of nascar!
bryan1282 (1 year ago)
I like packages. Big brown packages handed to Me near my face
Mo (11 months ago)
So, I Suppose You Are Gay?
bryan1282 (11 months ago)
+Muhammed Kordi you know what I mean! Wink wink....
Mo (11 months ago)
+bryan1282 What do you mean?
Second Thought (1 year ago)
Ignorance in management, I seen a UPS driver doing a very quick U turn and almost hit 3 children crossing the street walking home from the local elementary school!! I wonder how many people have died from this messed up rule?
the_wrenchxx (1 year ago)
Yeah ummmmm no the only way to get on my street is to turn left and they always deliver my package
SuperBigblue19 (1 year ago)
+edubble He said commercial delivering not residential . Now put your cap back on and stand in the corner
Justin Galante (1 year ago)
So that's why the UPS guy never turns left on the highway..
RealityHurts923 (1 year ago)
How much is starting pay for UPS drivers? Yes I know you usually have to work years in a warehouse before you get this job. Just asking.
Feysal Mohamed (7 months ago)
+TheVideoGametuts Man! That sucks. I think ours is small. Anyways, thanks for your help man.
TheVideoGametuts (7 months ago)
+Feysal Mohamed Yeah, you basically have the job. At least at my hub we're always desperate for more workers and I've never heard of anybody being turned down. Just act normally during your interview and don't overdress and you got the job. Wear a Polo and nice khaki shorts, no suit or tie. For some reason they look at you badly if you overdress for the interview. I work twilight shift so I don't know about night shift, but for me they told us at the beginning during orientation that we'd work 3-4 hours a day, for a total of around 17 hours a week. Man was that bullshit. Just tonight I worked 6 hours and 15 minutes. I guess it all depends on the hub you work at (I work at the 4th largest/busiest hub in the country) but I like to call ups an "in between" part time and full time job. It's not quite full time, but 6 hours sure as hell isn't part time either. If your hub is anything like mine, be prepared to work a good 28-30 hours a week. If your hub is smaller, you may get off earlier. A guy who transferred from a very small hub to my hub said he used to start at 5 and be out by 730-8. I guess it all depends on how busy/big the hub is
Feysal Mohamed (7 months ago)
We had like an orientation class/tour today, where basically the HR was explaining the basic things about the job. We were about 15 people and we have to go back on Monday for an interview, does this necessarily mean I'll definitely get the job? And also, I noticed for example in the night shift work it says "from 11pm to 4 am" which means 5 1/2 hours. However, for the part time it says I only have to work 3.5 to 4 hours. Is the 1 1/2 hr extra like a "just in case thingy" ?
Feysal Mohamed (7 months ago)
+TheVideoGametuts Thanks a bunch. That really helped.
TheVideoGametuts (7 months ago)
+Feysal Mohamed Unloaders unload boxes out of trailers, which are then sent to a main belt where sorters sort the packages by zip code onto different colored belts. Each colored belt goes to a different section of outbound where the loaders load the packages into trailers. Basically, it starts with the unload, the sorters are the middle men, and the process ends at outbound where the loaders are. Unload is by far the easiest but you only get $10/hr. base pay. Sorting is pretty hard if your in a big hub like mine where we do about 220k packages a shift, but you get a base pay of $11/hr. so it kinda makes up for it. Loading FUCKING SUCKS either equally as bad as sorting or worse, and they only make $10/hr. (same as unload). My only advice, TRY NOT TO BECOME A LOADER. In the end it's not really up to you where you go but if you're looking for an easy time, go for unload. If you want better pay with the cost of a harder job (depending on how big your hub is) go for sort. But DO NOT, and I repeat, DO NOT become a loader. At the beginning when you're first hired they'll give everybody in your training class a sort test to see if your qualified to sort, try to be in the top 5 of the class. The top 3 become sorters, then the 2 runner ups become unloaders. The bottom half of the class become loaders. Study for that preliminary sort test and you'll be fine. That's at least how my UPS hub operates, it might be different for different locations
hackerism1 (1 year ago)
universal penis suckers
AP 562 (5 months ago)
who make a hell of a lot more money than you guy.
BigBoysClimbOnBigRing (1 year ago)
Something a simple as a tablet with a map showing delivery points would cut miles AND hours. And would make being a cover driver or utility driver much less of a ball busting job. If I could visually see my deliveries on a map, that would send my sporh (stops per on road hours) way up. And customers would get their packages at a reasonable time.
BigBoysClimbOnBigRing (1 year ago)
This is total bullshit. Their billion dollar Orion algorithm not only asks you to make left turns at intersections without a traffic light, but it does this all day long. It also forces you to make U turns on narrow residential streets. Ups has the knowledge to improve their system in seasoned drivers, but UPS only wants them to "work as directed". Never asks them for input, or allow them adjust their own delivery trace. Only supervisors who've never been on his/her route are allowed to do that. Ups is a certifiably stupid as fuck company. 1 billion dollars down the drain, more stress and longer hours for its drivers. Nice going ups. *clap* *clap*
MotorTourerPA (1 year ago)
And thanks to ORION, it's only left turns now.
Jeffery Sauter (2 years ago)
I am going to make a road extension so they HAVE to go left to deliver my package... :P
MarquisProdz (1 year ago)
Lol asshole
Newdals (2 years ago)
UPS driver here. As of 2013. We make left turns. I dont know where this bullshit is coming from
kalef1234 (2 years ago)
well this must be why my package isn't here yet...what a stupid idea. you have to make a left turn to get where I am! ;laskdjfoaisdfhg
Iman Axbert (2 years ago)
Yeah, you go right ahead & love those stupid ass engineers, who know absolutely nothing about delivering a package. Yet you take their ignorant advice on how we drivers, who are the backbone of UPS, are to do our jobs. Orion is a miserable failure. I flat out refuse to run around in circles all day following Morion. Old school driver input has gotten this company to where it is today. 107 years- don't fu** with what got you here.
Iman Axbert (1 year ago)
+What The I have been driving a package car for UPS for 15 years & I flat out refuse to run Orion.
What The (1 year ago)
+Iman Axbert - It's becoming a trend in all industries. The best heads of company's and policy makers started at the bottom, there's no other way to properly understand how the job is actually done unless you spend years doing it yourself.
Jae Keys (2 years ago)
As a delivery driver I see many ups drivers and they are always turning left. Unless their right  is the other left.
(2 years ago)
20 million saved a year and the hardest job at UPS(Package handler) still only makes around $11 an hour.
UntamedRacer (2 years ago)
im sure being an engineer at UPS is "harder" than being a "package handler" and the engineers also dont get $11 an hour lol. stupid comment, think before you talk.
Raren0ise (2 years ago)
+Halfnatty  miles = money dude
Raren0ise (2 years ago)
dawg I work here now. this the realist comment
Joshua Ellifritt (2 years ago)
Some people just have the inability to understand what all goes into a huge operation like UPS until they strap on a pair of boots and go to work. But they never will because they're too lazy. They would rather just sit around and criticize everyone else.
thenotorioussk (2 years ago)
Agreed, being a upser I know dat statement well
intx123 (2 years ago)
I created the same rule when I worked in LA, right turn only, it's faster. Great minds think alike though, I learned that the engineers created the same rules in ups in school, when I went back to college for engineering.
Iman Axbert (2 years ago)
Two points here: This is no longer proper protocol, just ask Orion. Out with the old & in with the new, no matter how stupid it is. Also, what the f*** was that? A UPS driver with a full beard? I don't think so.
Oats (2 years ago)
Fuck Orion. That POS they're trying to make us follow. Zig-Zaggin through resident stops, when my second next stop is two houses over. 
Michael Abrams (2 years ago)
That is not impressive whatsoever. Make a system where my packages are delivered on time and without damage, that would be impressive. 
jbonecamero13 (3 years ago)
U always end up having to make a left eventually. This is bs
King T Squared (3 years ago)
I drive for UPS and I bet I turned left atleat 50 times today. ( :
King T Squared (1 year ago)
I guess if 26 yrs old is too old too play video games then, yes. My initials are T.T. so my friends have been calling me T Squared since we learned what exponents were in the 6th grade.
vKilling Corpes's Mom (2 years ago)
T Squared is the gamertag of a famous video game player.
vKilling Corpes's Mom (2 years ago)
You like Major League Gaming and you're a driver? Aren't you a little old for that? lol
itscork (3 years ago)
Ignorant people commenting. Hilarious.
ErwinIgnacio (3 years ago)
Ups should go out of business their a crap courier anyway
Kaiden farstad (2 years ago)
Oviously not
partyboyrocks69 (2 years ago)
you've obviously never ordered anything online 
vKilling Corpes's Mom (2 years ago)
You literally have no idea what you're talking about.
TOAB17 (3 years ago)
This is complete bullshit! They cut routs out at the last second and send drivers off making zig zags all over 2 zip codes
King T Squared (3 years ago)
HAHAHAHA I'm so glad to hear it come from somebody else. Glad to know it's not just our tiny little bunch of simple minded dispatchers that suck.
M Rubio (3 years ago)
False, Falso.
strker99 (3 years ago)
@Mnzu Ris Commercial area's not residential, learn to listen and comprehend things next time. There is a set route for the UPS trucks to follow so they don't have to waste time making left turns in commercial areas only. Obviously UPS truck's can turn left in residential communities. Some people are just hillariously stupid these days lol.
stuntin732 (3 years ago)
This is why american blows at listening to what he is saying...he said they dont make left hand turns in commercial areas they make lefts in residential..I swear ^^^^ all u idiots suck!!!!
Kacy Sellers (3 years ago)
i've seen them make left turns... it's a lie
chinchillawrangler (3 years ago)
damn, i almost wish i could work for ups so i can get in on this shit talking....
holland luce (3 years ago)
The guy useto turn left to deliver my stuff
Mnzu Ris (3 years ago)
Funny, I see them making LEFT TURNS in front of my house EVERY DAY.
Peter F. (3 years ago)
this is bullshit. They make lefts in front of me oh I see. ONLY commercial drivers I see. Because in my Rural AZ town lol
YellowMach1 (3 years ago)
Yeah I've seen UPS drivers turn left all the time, but they haul ass when they do.
welderboy14 (3 years ago)
Talk about uneven tire wear.
carultch (3 years ago)
Why would it matter whether or not the UPS man has a beard?
bradless04 (3 years ago)
You are wrong
Dwight Lollar (3 years ago)
I am a Driver. The system doesn't work. The EDD system was implemented at the exact same time. EDD showed us how many packages were on truck and helped us out so we wouldn't miss a stop and drive back This alone saved me about 30 miles a day on a route that averaged about 140 miles
r bull (3 years ago)
I see them turning Left all the time
Dopey Cuhz (3 years ago)
i saw a ups driver take a left turn today though...
france k (3 years ago)
their new delivery system [orion] doesn't know the difference between left and right. so all of the news and about 'no left turns' and any money being saved is all gone!
TheVeR01 (3 years ago)
I think they handled the packages from mythbusters the way they usually do
Gabriel Black (3 years ago)
these drivers will be making almost 40$ an hour soon...lol
Gabriel Black (3 years ago)
these drivers will be making almost 40$ an hour soon...lol
Zach G (3 years ago)
He said it doesn't apply to "residential" areas. Obviously they will have to make left turns in some places.
Andromeda (3 years ago)
They pretty much have to turn left on my street.
ProjectP (3 years ago)
just saw a UPS truck turn left through the neighborhood 5 minutes ago.
Jamal Abdul-Mubdi (3 years ago)
me to
Link Knight (3 years ago)
you don't turn left unless you're in london. or australia. or NZ. or quite a few other RHD places.
Saw Mine (3 years ago)
i saw them turning left come on now
SimplyCraig5 (3 years ago)
hahaha, This comment made my day... I know it was a year a go but good job. haha
emdec55 (3 years ago)
Right, because package delivery companies make money when their package deliverers are dead and not delivering packages. What a great business model!
LifeIsGood (4 years ago)
Uhhh i saw a ups truck make a left turn yesterday...and he almost caused an accident..
Johnjohn (4 years ago)
I watched UPS hire fat women and men and when they couldn't make it as a loader/unloader, they would get put to small sorts (letters and such) When they would hire a true hard worker (like myself) they would stack on the work more and more till either they quit or till their performance suffered and they would get fired.
Johnjohn (4 years ago)
I used to work for UPS 8 years ago. I started as a loader/unloader and thought I got a promotion when I became a supervisor, nope! Firstly, upper management was a joke and treated supervisors like their little bitch. I got 'talked to' by the district manager for going to get my loaders gatorade from the vending machine while they were working. All they look for is to hit 'the numbers' and the safety and customer service is really a ruse.
Leroy Hogwash (4 years ago)
What do you say to logic like this?
Andrew McLay (4 years ago)
I just saw one turn left today.
LEONARDO17507 (4 years ago)
I heard a woman drives and she avoids making left turns, weird........
760BANGIN (4 years ago)
Millions and millions of drivers could've broken this shit down for you, not a fucking television show debunking myths, Bob...You dumbass lookin doofus.
760BANGIN (4 years ago)
I work for UPS, and Bob is a fucking bitch ass nigga. Oh yeah, you came up with the bright fucking idea after sitting on your ass for the past few years, while the fucking drivers had to re-route all their shit on the spot...Stupid ass faggot...
Samwich Man (4 years ago)
i just saw one take a left turn this morning
MrDutch2009 (4 years ago)
The company doesn't want to loose money from an accident from turning left.
cantcurecancer (4 years ago)
They save money on gas, but they lose money to workers wages who have turn an 8 hour route into a 9-10 hour route.
IronheadOfScroteus (4 years ago)
I see these guys turn left all tha friggin time!
Sonic6293 (4 years ago)
I'm pretty sure they don't make exclusively right turns; that's logistically impossible. I suppose they take rights as often as they can and avoid no right turn intersections.
sapher2020 (4 years ago)
I make lefts all the time!!!
SpazGamingHD (4 years ago)
Ha! When they reach my culdesac, they HAVE to make a left turn!! Culdesac: 1 UPS: 0
2-D (4 years ago)
because people believe lies, duh? thats like asking, "why do companies lie?"
shannonrenee4 (4 years ago)
Well C'mon, it's MA. Where yield signs are laughed at; stop signs optional; speed limits are just suggestions. He could've been a good driver, but it's a matter of survival on these mean streets. Pretty hard to avoid all left turns when you're surrounded by people who just want you out of their goddamn way. (And don't care all that much about "driving laws")
25Putnam (4 years ago)
I saw a Ups truck go left in MA.
pmgodfrey (5 years ago)
There would be thousands of UPS trucks piled up at the end of my street if they didn't turn left.
DigitalPraise7 (5 years ago)
@g1attie They always spin it to make it seem like they are doing you a favor or they care about you.
initial A.W.D. (5 years ago)
1:04 to 1:06 is that a training vid?? look at is face
snoebay88 (5 years ago)
@joepro62 So your saying my package goes to India first and then comes back to me in the US ? Stupid fuck !
snoebay88 (5 years ago)
UPS always turns left when they leave my driveway !
chris levangie (5 years ago)
@joepro62 yeah because I saw lots Of People from New Delhi in my neighborhood around Xmas time delivering packages...
ShittyMcPoopyBalls (5 years ago)
They are the Zoolander of deliveries.
HTSGOSU (5 years ago)
@g1attie insurance is a huge expense in logistics (shipping) companies...safe driving means more profit.
Matthew Herman (5 years ago)
@g1attie well safety means money. I work for UPS and they are willing to buy all 500 employees from one shift, a steak dinner if they work safe for 3 months. my building alone spent 750,000 dollars in injuries last year alone. so if no one gets hurt, we dont lose money.
sanitydotorg (5 years ago)
another free market solution to compensate for shitty monopolized government roads
Al Lomb (5 years ago)
yeah right... UPS trucks make left turns all the time dummy...management at UPS are so out of touch...how about giving a cut of your big bonuses to the seasonal guys making 8.50 an hour...just for someone to actually come out and say this is the f**king stupid... get real retard
jim schwitters (5 years ago)
Bs... Let this guy get in a truck the way they map out routes make no sense, ask them to change it, to make it more effective,, is like asking a stone to roll on its own. Manager's and vp's alike don''t have a clue.
aeptacon (5 years ago)
he sort of looks like matthew perry
donttreadonme (5 years ago)
@incognito1window He said only on commercial roads, not residential.
The18Jake (5 years ago)
I've never seen a UPS driver only make a right turn,they turn left onto my street mostly every single day, so they obviously don't follow company policies.
jessesam (5 years ago)
@incognito1window get over it
Gomez i (5 years ago)
@incognito1window oh shut up
DrummingAway (5 years ago)
This guy must think he's clever. The US Postal Service has been following this principle long before UPS was even around.
incognito1window (5 years ago)
Not True. This morning, a UPS driver made a left turn in front of me and cut me off. He drove truck I45427 in Rocklin, California, 9:30 am, August 3, 2011. He came out of a residential street, did not stop at the stop sign, made his left turn in front of my path, cutting me off, and driving above the speed limit. He is extremely lucky I did not camcord it. Otherwise, I would have posted this incident on youtube to demonstrate how UPS puts driving reckless above safety.
Dan Cofall (6 years ago)
Video response from a listener of the Wall Street Shuffle Radio Show of a UPS Driver that says he infact DOES turn left. at the wall street shuffle radio show website