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Amazon Loosens Ties With UPS

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A longtime relationship between two allies, Amazon and UPS, has recently come under strain. WSJ's Laura Stevens discusses with Tanya Rivero. Photo: Reuterss Subscribe to the WSJ channel here: http://bit.ly/14Q81Xy More from the Wall Street Journal: Visit WSJ.com: http://www.wsj.com Follow WSJ on Facebook: http://www.facebook.com/wsjvideo Follow WSJ on Google+: https://plus.google.com/+wsj/posts Follow WSJ on Twitter: https://twitter.com/WSJvideo Follow WSJ on Instagram: http://instagram.com/wsj Follow WSJ on Pinterest: http://www.pinterest.com/wsj/
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Text Comments (41)
Scardick1 (1 day ago)
All of you people complain about ups are bitches.yall take your lazy asses and work at a ups warehouse and see how hard the work is and maybe y'all gonna realize how the work gets done any other delivery companies have the same shit ass system FedEx,ups,etc ....
silverblacksky1 (1 month ago)
Ups in Italy sucks! Amazon continues to use these bastards! Residential delivery service very bad
DOGMAN201322 (3 months ago)
UPS SUCKS!
steve jones (3 months ago)
Who works for this outfit they run like a dictatorship. Spit on you as if you are a spit bucket, who needs you anymore. Hell with them don't miss them, 2 years of that bullshit. Day in day out, same boring back heiving sweat shop bull, brown truck, toilet flush, anal company they are. Why wait and be a package slave for the next 10-15 years and then be in a wheel chair after. They can have it. All they do is bully, deceive, and play you like a fool. Someone should spray these cock roaches with raid. The union to they are worthless just a cash cow, for another outfit to make even more off of you.. To much of a game to these people always trying to stick it in you.. same old shit there and nothing ever changes. Over babied and over privileged management, while you get the stick in the ass. Wonder why some people take a shit and think of them. No surprise who and what they are. Who stay's keep it. Be a slave for the next 20-30 years have fun with that.
Aten Akehnaton (2 months ago)
Not really happening anymore. UPS used to be able to get away with that because of higher pay rates and great benefits. Now the pay is just barely better than minimum wage and you have to wait 1 year for reduced benefits and 2 years to pay to get your family on them. No one wants to work there and those they do hire do not work hard. You get what you pay for. Greed and competition with Amazon and other shipping companies is going to implode the company. Now don't get me wrong, they certainly try it, but people literally just laugh in their faces, few people will bust their asses for them.
Rick James (4 months ago)
The real problem is lazy ass people that think they can wait until 24 hours before Christmas and order their shit and expect the whole world to jump through hoops for them.
Rick James (4 months ago)
The truth is UPS probably wishes Amazon would go away. Residential deliveries have never been profitable anyway.
Aten Akehnaton (2 months ago)
Nah UPS is in a big panic. It's more than that, it's the fear that Amazon will become the new Wallmart, and if they're shipping their own product and taking customers from other retailers that UPS delivers to, UPS is going to lose A LOT of business. Recently an Amazon distribution center opened 1 state away from our building, our building has been having record lows. I know personally I buy damn near everything through Amazon, SOOOOOO much easier than dealing with traffic and lines. Yeah I'll wait 1 or 2 days, especially when it's at a great price.
Todd Lally (4 months ago)
There is no such thing as "Free Delivery" Amazon.
Gaming Gameplay (5 months ago)
Ups is having a hard time with amazon, amazon is having a hard time with UPS while Fedex can't handle the Struggle with the Amazon, and Amazon can't work without them, shit i need my order soon as possible before this 3 Company Died!
William Buck (5 months ago)
ups needs to go out of business they suck service is shit
DOGMAN201322 (3 months ago)
I agree.
wkeyser0024 (4 months ago)
what shipping company doesn't...
Yankie Doodle (7 months ago)
UPS is going to break Amazon. Amazon will lose a lot of customers because of these fucks, like me.
DC Hobbyist (8 months ago)
I farted.
Waste Time (9 months ago)
Amazon is about 6% of UPS volume.
Robert Maiorana (11 months ago)
Ups doesn't need Amazon, Amazon needs ups. FedEx can't even handle Amazon, USPS can't even handle the FedEx workload. Amazon as always wants to cut the bottom line, cut costs everywhere. But they they can't cut ups out, not for decades to come, unless they spend millions and millions. Even when they spend millions and millions, they lack the infrastructure, the man power, the decades of planning and development of routes that ups has spent a century building. The thing is ups can survive without Amazon, Amazon is a major client of ups, but as the digital market gets more saturated with Walmart, Kmart, target and several sites Just like Amazon shipping online all through UPS they going to be screwed elsewhere. This Christmas debacle was over money, Amazon wanted a cheaper rate, ups said no. Ups knows its position, they're not dumb, they know they can milk Amazon and they'll be fucked of they don't. Eventually ups won a .25 raise, that's it, Amazon is that greedy.
Beautiful Disaster (3 days ago)
Yankie Doodle thanks to UPS not being on their shit, now I (postal worker) have to work EVERY Sunday to deliver Amazon ONLY!
Yankie Doodle (7 months ago)
UPS needs USPS!
You Know Who! (9 months ago)
+Robert Maiorana advanced teleportation technology /delorean... Ha! Yes, FDX Ground service delivery drivers are part of a contractor model. I hear some make great profits depending on the route, especially in the big markets. you'll sometimes find a single contractor owning the entire city because it's so lucrative. Eh good for them; I'll stick it out and keep the pension.
Robert Maiorana (9 months ago)
+You Know Who! No it wasn't profitable for UPS, they tried to get a lower rate at UPS too. But they can't cut us out because they lack advance teleportation technology and deloreans are not in production any more. I can't speak for the whole industry as a whole but this is what happen in the tri state area around New York. Ups and fedex are well aware the position they play in online sales is entirely dependent on them, not Amazon. That's why they're trying to start their own delivery service, that's akin to how fedex operates are has operated in the past via contractors and or wild ambitions of drones. But they lack the logistics, foundations and system that ups and fedex have built up over the years. They have the money but I foresee it failing, plus Amazon competition is rising and many retailers are operating their own similar services like Walmart or target.
You Know Who! (9 months ago)
+Robert Maiorana Now here's the honest truth: UPS and FedEx's Ground networks may still max out during the holidays because ecommerce grows by leaps and bounds every holiday season YOY and it's difficult, virtually impossible for either carrier to predict. This is the reason UPS doesn't offer a Money Back Guarantee during the holidays and FedEx follows suit. You see they both back each other up by following suit. You'll find they back each other up on a lot of decisions... Great chatting with a fellow carrier. People just can't appreciate what we go through to get packages to them!! 😊
koukimonzta (1 year ago)
postal service better. cheaper and with 7 day delivery.
Yankie Doodle (7 months ago)
USPS has to give UPS discount rates when it delivers their packages so UPS can maximize profits.
The Farmer of Lead None (8 months ago)
The USPS doesn't actually make money. It is discount government shipping.
RE RU (1 year ago)
Ups sucks. I will never use ups again in my life.
RE RU (1 year ago)
+Liang Hu and usps. although they all suck, but UPS is the suckest.
Liang Hu (1 year ago)
What else can you use😂😂. FedEx 😂😂
Peter Griffin (1 year ago)
UPS = piece of shit
jazzyj12399 (1 year ago)
Amazon should just buy ups
chris jimenez (2 months ago)
Tim Choderus
adrian venegas (8 months ago)
selling rune pick axe 25k
Tim Choderus (1 year ago)
+jazzyj12399 puh-leaze
JT Smith (1 year ago)
Competition always benefits the customer.
Frank (1 year ago)
Great, UPS is a ripoff.