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Behind the scenes of an Amazon warehouse

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Amazon recently did the unthinkable. It invited us – what with our unblinking cameras and endless questions – for a peek inside its newest logistical lair in Lakeland, Florida. MORE: http://www.fox13news.com/consumer/54163743-story
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Text Comments (713)
Devin Peirce (8 hours ago)
Omg this looks like heaven
Joe M (1 day ago)
Jeff who?
Joe M (1 day ago)
In my opinion, Tesla's gigafactory is cooler.
NOWYOURENRAGED FULLOFHATE (2 days ago)
i actually worked at the full time building counting. Everyday i saw items get stolen with broken packages. Employees didn't get caught because later on I found out all they had to do was slip an item into their shoe so that the electric metal detector wouldn't detect the item. The metal detector doesn't go to the floor but stops at your heal. All an employee had to do was simply swipe the item esp. if they are wearing jackets in the cold and long sleeves and than go into the bathroom and put it in their shoes and than walk out the building. Items i saw stole were cell phones, video games and all that was left was a broken package and various items. If i were to report it as stole and another counter disagreed than i would receive errors which did start to happen so didn't report anymore. As long as they walked shuffling and sliding their feet the shoe stayed below the metal detectors reach. You walk in with no metal not even a metal belt you walk out quickly with a item in your shoe without being stopped. . Their counters are blind counting each second because the counters have no worksheet to compare their countings to. Its impossible to count this way, every other company as inventory amount sheets to compare the counts to but since AMAZON IS MORE INTERESTED IN FIRING EMPLOYEES AND LOOKING FOR SHORT CUTS they do blind counting. So items are stolen each day.
EagDesert (2 days ago)
They don't use any padding in their packages.
The Canine Nutritionist (7 days ago)
Very cool.
Cristian Dominguez (14 days ago)
so , if i want to sell paintings, do i have to send all my stuff here?
8inchClock (18 days ago)
Not an “awesome place to work”
Mark Norville (19 days ago)
Amazon still have not got any better, I ordered a product on next day, it was lost in the delivery network, I was advised to cancel that order, and then re order the same product that I wanted from the same company selling it, e,g amazon. It was not good enough, so I contacted a supervisor, and in the end they gave me £10 credit to my account. However, the quality seems to be getting worse and worse recently, I have never had to send so many packages back as I am doing at the moment.
Kevin Woods (19 days ago)
I used to work for Amazon. I was one of many people that were fired. Amazon is in serious need of reform.
Name (2 days ago)
Kevin Woods. Funny that I tried to get fired using slow production method and they decided to let me slide. Reason for that is I am too scared to walk up to the authorities and say I quit. But at least if they fired you, it saves you a trouble to say I quit. They can sometimes think in their heads like this. Since this employee is slacking off and firing this employee is way too easy, let me keep this employee so I can torture this person and make that employee learn. See this kind of example, they have a power to either torture you with lessons or just write you up and terminate you.
nessie lewis (22 days ago)
Just started n love it.... best job for people with social anxiety and just panic attacks in general. I could never do customer service or retail again!
even best champions loses in best matches Lingam (24 days ago)
really you are koro is sensie
Cary Pollack (27 days ago)
Cruel Taylorism
Paul Wilkinson (28 days ago)
I used to work for Amazon at the LCY2 "fulfillment center". On the day I started they told me what department I was working in which involved me standing in one place counting stock all day. I tried to stick with it but I really needed a job moving around because I am hyper active because I have ADHD and when I told my team leaders that I have ADHD they accused me of complaining and one of the team leaders shouted at me. My department has walking around jobs and standing around jobs which the team leaders are supposed to share out and I told them that even one day doing a walking around job would be a big relief for me and my disability but they still accused me of complaining. I told the manager and nothing happened and I spent 5 months just standing around and it caused me to become very depressed and now I am on Antidepressants and have made a appointment for counselling.
NOWYOURENRAGED FULLOFHATE (27 days ago)
your probably stressed because your being put in a stressful job where you being harassed each hour. I actually filed a complaint to HR to prevent myself from being fired within a week because like i wrote before they can fire you on the same day. Some how they got the clever idea of sending two people to do the scan rate and error check each hour in order to try to get me fired and in order not to get the so called manager that was assigned to me in trouble. I knew they were playing games. I wanted to sue them but i decided not to sue the. You can actually sue big corporations for unfair employment practices like discrimination. You can sue them for discriminaton and most lawyers will gladly handle you case because big corporation are easy to sue. Its hard to sue private small businesses and attorneys wont take up the case because they won't make money off it but a huge corporation like amazon they will quickly file a law suit against esp. if you have a case against them.
charger master (28 days ago)
No more manufacturing In America as we once had now we just ship things that are made in China.
Aryan Upadhyay (1 month ago)
My order has been delayed for 25 days by fraud 30 dollar.
NOWYOURENRAGED FULLOFHATE (1 month ago)
another word for amazon is the black market. Amazon is basically the black market where most items are stolen and sold by unknown individuals. Most products are open boxes and refurbished items sold as new or some are stolen. Jeff Bezos is a con artist.
NOWYOURENRAGED FULLOFHATE (1 month ago)
hello no dont work in the full time building. They fire employees daily at the full time building. For 3 mistakes you will get fired in a single day. They have a manager assigned to you to check your production rate and error rate each hour if you are below their production rate and made some errors you get a warning and its written in your records. Its usually 500 packages per hour or more and only 3 errors per day. IF YOU FAIL to meet those goals each hour you get written up for it each hour. 3 write ups and your fired so you can be fired in the same day. They have a low life fat ass manager basically harassing you each hour threatening to write you up walking around looking for you. Its their goal to write people up to get them fired. This way all the benefits they promise you wont get and they get to keep you as a temporary employee so as not to pay benefits like obamacare. They have so many upscale benefits that 80 percent of the employees never get. Only 20 percent of the employees will make it past 3 months at amazon. Jeff Bezo's is a sleazy phony slime ball. The so called manager enjoyes firing and harassing people and they get promoted for doing so. Each day a new employee is hired and a new fired. Usually they lure employees from the part time building. I got lured in to one of the worst positions. I knew the risks and had heard the rumors of how people were fired. This is the worst work places to work the managers will harass you each hour to try to get you fired. Its their goal. Doesn't matter how hard you work if you get more than 3 errors each day, your fired. It can be any position. They keep track of each error every day and if you fail below the production rate which i believe was around 500- 1000 packages per hour your also written up. The part time building is fine but the hours are low. The work is hard at the part time building but i promise you at the full time building you will be worked to death and fired within a month. Your pay check is also heavy taxed. I got 400 hundred taken off out of each pay check for taxes. They only pay bi weekly and if when u start you have to wait around a month for a pay check. Amazon has no ethics or morals. They need to be sued for harassing its employees.
Itwaswritten804 (1 month ago)
The picking department yes I said picking like cotton smh wtf. Why not call it shopping cause that what your doing for the customer. Same mind set... but anyway has the highest turnover rate I have ever seen 👀 at any job for 1 particular position. It's soo bad that they are almost hiring by the dozens weekly, year round. Also this is the key to business improvement over the years keep the workers fresh after you have drained the life of the previously fired or borderline quit ready employees, of all they have to give work wise. Big facts is that as an Amazon employee you are an "associate" that's it. That's your title no matter what you do besides management. Yea there are Tiers. 🙄You start as an associate Tier 1 there is no Tier 2 .skip right Tier 3 is the overseer 🤠 they do all the dirty work for the AM. but that's it for a few coins more than a Tier 1. Unless you become an AM(area manager has salary cutthroat pay). Pay attention to this "associate" title tho it is important reason being you can be "cross" trained. Take note whenever theres a "cross" beware cemetery, ambulances, Pope's, Jesus slain on the cross. It's not going to be good. Real facts. Simply put you will get paid the same dollar for working multiple job titles for being "cross" trained they call it job securement 😂 i.e. Picking, Packing, AFE, ICQA, Dock, Stow. It's just so they can use u more ways than one . If one department is hurting but everyone showed up in your department everyone cross trained will be sent there even if they haven't been cross trained to be, well at least the ones the tier3 and AM. Choose to be sent. Kiss ass favoritism 💩. You can get rid of them though u just have to complain/report them to HR who can be a joke at times too depending their mood or if they like u. All these departments and skill sets which all have their own personal quota or as they term it " rate " and if not met disciplinary actions up and including termination for the same hourly pay. The "associates" are the force that has made Amazon number 1 in the world bar none fuck who say different, the end. Jeff knows what I'm talking about. They are, for the most part, treated like 💩. Everyone though at Amazon is expendable Everyone except Jeff and his partners that is. I must say even the OPS managers are throwaways at times ,another key ingredient to Jeff's success. Keep everyone at each other's throats. There is no union. Of course not. How could there be???? Pending on how many years u been employed This is a company that will PAY AN EMPLOYEE TO NEVER COMEBACK AFTER IF RESIGN. It's called "the offer." 😂 company laborers/workers/slaves Is mostly run by youth anyway the slave drive part that is TO KEEP THEM YOUNG AND DUMB. Who wants smart unhappy or old slaves who do half the work they want and complain lol. If your rate is say 300 units per hour you'll get to go home early or the day off with no pay FOH 🤣 The "future" (youth) is what the bald white guy Jeff promotes 😂 Energetic & ignorant enough to stay to keep that PRIME on TIME for merely a DIME. 🤔TOT or time off task is where the cracking of the whip really happens. Don't go to the bathroom for too 5 minutes scan to scan plus minutes long or even need to speak to HR unless on your break u both could get fired. Work related or not. 😒10hr + shifts 40- 70 work weeks depending on demand. I must say the culture can be downright savage at times as far as advancing and favoritism. Give ol Jeff credit, let them kill each other just make quota. As an employee you awarded stock after a fully recorded 730(crazy) days employed without leave or the leave will be subtracted and you will still have to complete your term. Originally RSU's, But if u are fired, resigned or changed occupations they vanished that same day. Even Day 729 as if they never existed if still not vested. Yea there's 401k and fair benefits health/dental/vision. There's even paid 6 week maternity leave for men. There is no pension because most employees won't last anyway. Not joking about the turnover rate especially in pick Dept. sky high like the stock. I have seen a person in every department there cry, literally tears and not joy. Fight too, well except the GM's and that's probably because none usually last more than a year facts. I take that back the most recent GM we had was a woman I think I saw her crying no bull 💩 All facts i state. The Fullfillment Ctr I work at has had at least 7-8 GM's in there since the doors opened 2012. Started as a temp with Integrity staffing miss the initial hotel hiring date 😂 btw Integrity is AMZN middle man. To take the heat and obligatory common decency standards of the work environment off AMZN back. Weekly pay instead of biweekly no benefits at all and the first to get laid off, fired or thrown under the bus 🚌. Points system bs. Amazons probationary outsource company on the inside... get it. Although they have a career choice program to help u find means of employment else where.... take heed Jeffs paying for this program mostly, use it to get something for yourself, like he did with his resources out of that garage full of books 📚 as the story is magically told ✌🏾 PS. Oh yeah I forgot people have died at my Fullfillment Ctr and my not from violence, but from dehydration and bring overwhelming worked 🤷🏽‍♂️
NOWYOURENRAGED FULLOFHATE (27 days ago)
why didn't those people sue amazon. Jeff Bezos is scard of lawsuits.
martin H (1 month ago)
Amazon make billions a year but employees need to work 60 hours to make $600 with all the discount taxes ,insurance etc, . like $10/hr wtf sometimes you need to walk like 5 minutes to breakroom and 5 to comeback to your workstation and the end of the day you need to make line for inspection with metal detector come on bazos be human and pay good salaries you gonna die any day and you no gonna take nothing with you in the hell you not need money
berryfairy68 (1 month ago)
Amazing process ... Now I’ll think of this every time I click “place order” 😂
Eric Andrade (1 month ago)
It’s an awesome place to work, says the guy in the suit...
BigBossMG (1 month ago)
love amazon
Larsson (1 month ago)
can i get job ?
Professor Moola Gaming (2 months ago)
My cousin works there and says it’s hell. You have to rat out employees to get better pay like if someone takes a bathroom break you have to rat them out to get better pay. Also, you get a 30 minute lunch but the break room is at the other side of the warehouse so in total you only get 5 minutes to eat
Sandlin22 (2 months ago)
Amazon is great makes everyones life better. Employees get way above average pay, it helps fuel 1000s of jobs for UPS, FedEx, etc. 1000s of people have created their own business by using ecommerce like Amazon, and it allows people to own products that they'd never be able to find at a local store.
Chara Dreemurr (2 months ago)
99% of people are here because they are waiting for a package from Amazon....like me...
hideouse blob (2 months ago)
I'm still pissed Amazon lost my order for the butt fuck me Obama gay doll
Ewa Borowska (2 months ago)
It is a pity no information how they treat people😔
Hafenloewe (2 months ago)
When he said "a real life human being ..." it felt like this is something you have to point out now!
Voan Siam (2 months ago)
With a building that massive, they could had at least include a Subway or a McDonalds in there so workers don't have to exit the facility to get lunch. Walmart was smaller and it manage to have both.
Ujjal Nath (2 months ago)
Wow Nice working
Ariana Zuniga (2 months ago)
wow cool cool cool cool
Ariana Zuniga (2 months ago)
good work
Austin Reeves (2 months ago)
And caps off btw at like 13.25 or something like that
Austin Reeves (2 months ago)
All this production and positivity, then why do us employees with families make 12 a hour? And 25 cent raises every 6 months if we make it working like slaves.
tim gong (2 months ago)
Made 125$billion don't pay tax and exploit ppl unfair tax code
Jax (2 months ago)
Slavery
kabronplay (2 months ago)
FUCK amazon
Jacques Henri Bien-Aime (2 months ago)
After Listen to what had happened to people as myself who work for Amazon and succumbed under the influence of a Group Same as me , { during the Election Presidential President Donald Trump was successfully denounce them}. And now I believe soon of later if they don't change their way and policy at Amazon; soon or later President Donald Trump will do something to them. I don't predict any thing but keep watch and continue to listen. Jacques Henri Bien Aime.
Jacques Henri Bien-Aime (2 months ago)
The calls is for the group who work on the Robo lines and remind them I am not working now and I need them to review and go to HR speak the field HR in Avenel to reviewing my Eligibigility and make the call to me to return to work that is simple Jacques Henri Bien Aime.
Reddcoin Group (2 months ago)
They are a rip off company pushing americans off as sellers and flooding the USA with cheap chinese good.
james bosko (2 months ago)
Beware of a whore name Crystal neal that works there
Telethea Murray (2 months ago)
But they love getting sued
Telethea Murray (2 months ago)
I work at that building
videokid703 (2 months ago)
To all the Amazon haters enjoy shopping on Scambay
Ritwik Chattopadhyay (2 months ago)
sick workplace, no wonder cuckservatives love these
YeahIGotNuthin (3 months ago)
I actually work here lol
Kusiga (1 month ago)
I'm very sorry, I used to work there also.
Eric Andrade (1 month ago)
I’m sorry as well...thank you for your service though...
Kusiga (2 months ago)
I'm sorry.
Abid Ahmed (3 months ago)
I love this job its so easy love you amazon!
Jamie Wilson (3 months ago)
I worked 3 days at amazon. During these 3 days I seen nightmares every night I go home to sleep of dying in the warehouse. I know there are safety rules but no body was following these rules in the warehouse where I worked and the fucked up thing is no body noticed that these rules aren’t being applied!!! So yeah, I wanted to try a month but I only lasted 3 days coz I didn’t wanna die and believe me it’s a miracle people didn’t die everyday at that warehouse
Skipace86 B (3 months ago)
Amazon slaves
sarahndipiti (3 months ago)
What a fluff piece
cristina (3 months ago)
Yall need to have these robots do all the labor not humans yall dont pay us enough
cristina (3 months ago)
Dont work there
mark jones (3 months ago)
Poppycock!!! This is just more propaganda from the "Round Earthers". If you look closely, behind the boxes and underneath those trolleys you can see the little Gnome hats, hands and legs. OPEN YOUR EYES!!! (Maniacal laughter ensues)
BLACK ROSESSJ22 (3 months ago)
Fuck Amazon that bullshit ass service
Jimins Pet Roach (4 months ago)
Why is he yelling?!?
Isaiah Dickson (4 months ago)
I am watch because a pack it
gary63693 (4 months ago)
Why is the amount of packages they send "confidential" they trying to avoid taxes?
bpalmarino (4 months ago)
speed isn't everything? my friend has gotten written up for not being fast enough
Name (2 days ago)
bpalmarino. Fate can happen in any outcome when being slow with production. Amazon probably got an impression that your friend still wanted to stay but due to your friend's slow speed, that company decides to write up your friend. What if your friend is thinking of leaving and is trying to get fired for moving slow? What that company can do is choose not to write up your friend. That company is like a mind reader. If that employee is trying to get fired on purpose, amazon can choose to keep that employee only to torture them. As for me, I have been moving slow all the time and I never get written up. I was hoping that if they fire me, I will not have to face the music of walking up to the any higher ups and say I quit.
pityo gonzalez (4 months ago)
Warehouse work is literally "slave work" that was never masked.
FireBomberBassist (4 months ago)
My friend stole so much from the warehouse. Lol
Chinala (1 month ago)
Damn, how'd they get past all those metal detectors
vinod jain (4 months ago)
Good
Ganymede :3 (4 months ago)
Who else ordered a package and got too curious of how it gets delivered?
ivan d (4 months ago)
I'll pass and stay in school
Ray Ray (1 month ago)
Lol what makes you think we don’t attend school? I attend the best university in my state majoring in cs but still have to save up money for necessities
Eric Andrade (1 month ago)
ivan d to work in a corporate cubicle lol good luck
abhishek sharma (5 months ago)
Ha
Jack Dweck (5 months ago)
Guys I’m waiting for my package don’t think it will come Read more
Jack Dweck (5 months ago)
Did I get you??
P G (5 months ago)
Love Amazon!
Keisha Oconnor (5 months ago)
Hiya, guess what happened!! I got best codes from codenimi. You can even get them by searching in google as "Codenimi Free". You'll find n "number" of genuine coupons there.
Joan B Rose (5 months ago)
Human slavery
A Fury (5 months ago)
I thought amazon was good, but tbh it is a modern/digital age walmart.
stelity (2 months ago)
not really... walmart buys stuff at very large quantities to get large discounts, but amazon doesn't. Walmart pays their employees minimum wage, amazon doesn't. While amazon does sell its own products, most of the time, they're just the middle man like ebay.
ukz unique (5 months ago)
Bullshit
Kelly Sutton (5 months ago)
Four ten hour days would be better than seven I have to work
Jeffrey Clapp (5 months ago)
Good for the customers but looks like a deadening place to work: people being flattened by robots. And $11/hr. is too little.
Tam-Ère Maime (5 months ago)
So proud of machines doing everything.... now wheres the jobs huh
Master Rubik (6 months ago)
Give me my package please
Eddy Tsema (6 months ago)
Admire robots. NO! Admire people!
Larry Fischer (6 months ago)
This pandering nonsense doesn't fool those who know it's a slave shop. "Even spotted a toilet"! Many of their imported slaves don't know what a toilet is.
Kevin Bennett (6 months ago)
That still didn't stop my 2 day shipping arriving e days late
Cory Stanford (6 months ago)
0:59 did he seriously just call that a cyborg what an idiot
matt karl (6 months ago)
A real life organic robot handles every package!
ThatBoy Marcus (6 months ago)
I'm on the machine that sends an overwhelming shit tone of packages and everyone has too rush their asses off to make 1B2's 1AD, A3's 1B4's and all that, while the machine crowds up with boxes. That damn thing pisses me off, cuz it is relentless and WILL ALWAYS clogg up, with items. It's even worse when there's only 2 people at a god damn station.
Camaro American Pride (6 months ago)
Seems like they got everything right in their distribution, now if they can come up with a way of making sure the customer gets their product safely other than leaving it the open when they deliver.it.
بشار الاسدي (6 months ago)
في حد في الشركه يتكلم عربي
Ger Vas (6 months ago)
shit job dont work there you will regret it.
Orbis Dux (7 months ago)
I'm not lazy, I'm a hard old school worker. I've liked jobs that people hated. but when a company doesn't allow workers to have their phones in the building, it's not for the employees safety. when you can't use the bathroom or can't take your breaks cause it'll show up as you taking longer then you did. it's sad that I see something like this in American. not being able to use the bathroom unless it's on your break. now imagine what they say to us...
Turbo 502 (7 months ago)
The computer tell you the perfect size. Uh huh I work there and they sure as fuck don't
blackham7 (7 months ago)
I usually come home to a "Sorry you were out!" card from amazon rather than a package
M B (7 months ago)
How can minimum wage be more than the national average? I call fake news
Nikki H. (6 months ago)
M B I make 13.75.
Jack Uri (7 months ago)
It's hard on the body for the pickers for sure. I was sore all week my first week. My feet bled and my back went out but because I wasn't there for 23 days I didn't get work comp or medical help. Now that it's been over 3 months I still haven't gotten anything. Everything seems to be run outside the warehouse and online or over a phone call. Feels like skynet a little bit. My paychecks were under 200 bucks a week. Not very much but it paid for gas. The pay is 11.75 for seasonal and you get 50 cents more every 6 months. While working youre basically standing or doing squats for the full 10 hour shift minus 30 minute lunch and two 15 minute breaks. My take is it's definitely slave work but they hire anyone who isn't on drugs or have a criminal record so stay in school and only work here if you're out of options
yjfrhjgef (6 months ago)
What's the receiving department like? Are there any easy trucks?
BigEvan96 (7 months ago)
Yooo those are the star wars mouse droids.
Brad Belk (7 months ago)
4:24 Why is my new china set broken?
Tom Sanger (6 months ago)
Because its made in China.
Nikki H. (6 months ago)
Brad Belk because the boxes do get tossed about. Most of the people working pallets don’t gaf about the what or the how, just moving the product to get it out. Blame the higher-ups. Blame The truck drivers.
lemuel baguso (7 months ago)
:D oha herkesten beklerdim ama hadiseden beklemezdim ifşasını yayınlamışlar bakın http://odosipuzebabupa.tk/?youtube_Zg4_Za
Ston Hung (7 months ago)
:D oha herkesten beklerdim ama hadiseden beklemezdim ifşasını yayınlamışlar bakın http://odosipuzebabupa.tk/?youtubeRPxEbd0
Ston Hung (7 months ago)
:D oha herkesten beklerdim ama hadiseden beklemezdim ifşasını yayınlamışlar bakın http://odosipuzebabupa.tk/?youtube_N_nj_S
Andrew Dunn (7 months ago)
1 week ago All across the country companies are hiring industrial engineers to establish time standards for warehouses to make them more efficient. More often than not, these engineers have no warehouse experience and poor understanding of its operations. Errors which these engineers are making are resulting in unsafe working conditions for company employees operating heavy equipment. The result is hundreds of wrongful terminations and serious injuries, violations of workers contracts, and even deaths. This document explains, in detail, the mistakes a very large percentage of these engineers are making. https://docs.google.com/document/d/e/2PACX-1vSyo2fyq2kOW2Ly3Dz2DnoWJGIjY-nxCALTWfv8BkTt6PVecMPWenGtPhnW66Cg142G4rwGNNFPPqTm/pub Please SHARE THIS DOCUMENT with other production warehouse workers, especially if they were injured or wrongfully terminated as a result of these mistakes mentioned. Show less REPLY
mike force (7 months ago)
propaganda. do you even understand what that is? no, you don't. look at an approved vid from a chinese slave labor factory: "everything is great and we are treated well!". you are lied to constantly. always ask "who, what, where, when, why, how" and then follow the money...the money never lies.
Borat (7 months ago)
people bitching and moaning about how bad walmart is now you have amazon.
LELAND LEE (7 months ago)
COME ON IF SHE WAS INSTRUCTED TO GIVE THIS INTERVIEW OR A TRUTHFUL EMPLOYEE IS MUTE IF YOU WANNA WORK AND NEED TO WORK THEN THAT KIND OF SHIT DON'T MATTER AT LEAST TO ME...BUT I'AM OLD SCHOOL THIS IS WHERE ME AND THESE YOUNG VIDEO GAME PLAYING SISSIE'S WHO ONLY SWEAT PLAYING VIDEO GAMES ARE DIFFERENT BOTTOM LINE ID YOU WANNA WORK YOU WILL....OH I BET THESE PEOPLE WHO COMPLAIN WERE SLACKERS FROM THE GATE
Zakaria Lucas (7 months ago)
My feet just be hurting like a mf but other than that it’s easy money
Nikki H. (6 months ago)
Zakaria Lucas my feet hurt the first month, but I wear some damn awesome Shoes. Now I just gotta deal with the lazy asses and people who can’t wrap A damn pallet correctly.