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How Amazon Delivers On One-Day Shipping

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Prime Day, Amazon's biggest shopping event, is here, and now one-day shipping is the norm for tens of millions of items available during Amazon's Prime Day event, which runs from July 15 to July 16. To succeed at this rapid delivery, Amazon spends tens of billions of dollars every year and employs 250,000 workers in its U.S. warehouses. The process is an incredible challenge, and Amazon has faced criticism about working conditions at every step of the process. Watch the video to see what happens when you buy a Prime-eligible item on Amazon.com. » Subscribe to CNBC: https://cnb.cx/SubscribeCNBC » Subscribe to CNBC TV: https://cnb.cx/SubscribeCNBCtelevision » Subscribe to CNBC Classic: https://cnb.cx/SubscribeCNBCclassic About CNBC: From 'Wall Street' to 'Main Street' to award winning original documentaries and Reality TV series, CNBC has you covered. Experience special sneak peeks of your favorite shows, exclusive video and more. Connect with CNBC News Online Get the latest news: https://www.cnbc.com/ Follow CNBC on LinkedIn: https://cnb.cx/LinkedInCNBC Follow CNBC News on Facebook: https://cnb.cx/LikeCNBC Follow CNBC News on Twitter: https://cnb.cx/FollowCNBC Follow CNBC News on Instagram: https://cnb.cx/InstagramCNBC #CNBC How Amazon Delivers On One-Day Shipping
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Text Comments (3841)
Evil Clan (5 hours ago)
'Your drone has your package and will be dropped at your door in 2 and a half minutes :)'
julia (10 hours ago)
lol so what happens when you order at 11:59 pm
Chris Vandernaald (16 hours ago)
"Amazon is looking to ease the burden on delivery drivers with it's drone and sidewalk delivery" LMAO... no they trying to save money and put you out of a job. Who y'all kidding.
Chris Vandernaald (16 hours ago)
I cancelled my prime a few years ago.. I didn't use it all the time and sometime's it just easier to go somewhere local. Many retailers are pretty much price matching Amazon now.
Lazarus Douvos (16 hours ago)
they are destroying the plant
dasit (19 hours ago)
There's a difference between safety and wellbeing, they refuse to acknowledge that.
Nishant Dalal (1 day ago)
Woww!! Just woww!!
Aralias (1 day ago)
Who else is told one day and gets it in two?
Quentin Magnenat (2 days ago)
Excuse me what about using the 9 billion to think about the planet instead of changing it from 2 day to 1 day shipping
Noonbaja (2 days ago)
I really hope ebay, walmart kicks amazon in the ass in the short run
OpenTokix (2 days ago)
Could do without the dumb "analyst". Professional guess work and buzzword generator.
ARA VEGA (2 days ago)
Really my package got lost the last time I purchase something on Amazon great for one day shipping huh!
Chandra Kumar (2 days ago)
i came here to watch and learn how Amazon actually delivers items within one-day shipping... what the video is all about is, how bad Amazon treats their employees...
Beep Boop (2 days ago)
Amazon shipping has become so effective, they’ve cut most shipment dates for my packages from 1-2 days shipping
ace iimov (2 days ago)
I stayed up all night doing some uni research, before going to bed I placed an order for 2 items on amazon worth about £300. all three items arrived before I woke up. And this was on black friday
Jane S (2 days ago)
The key to Amazon’s success are the Robots 🤖🤖🤖
Number1HockeyPlaya (2 days ago)
Standard shipping speed? What? Not for me bruh.
Parkman29 (2 days ago)
ups is the same thing as the united postal service
J Mulkum (14 hours ago)
UPS is a company. The mail is USPS (United States Postal Service).
olivr lay (2 days ago)
Pretty much amazon will one day take over earth.
TheMarioBrothers (2 days ago)
does anyone else notice how fast that guy made that box 5:34
After Asteroid Survivor (2 days ago)
I think eBay might start doing something similar to Amazon. 🤔
x BLACK OCEAN x (2 days ago)
Robots are taking peoples jobs... boycott self check out and Tesla ....lol
Cantara Bella (2 days ago)
Pushing workers to the point of thousands of injuries is also another reason. Thousands of injuries. But yes, all these other reasons as well.
Gta5Vids (3 days ago)
Unreal I ordered 1 day 2 times recently and the one packed was 3 days late and the second one took 3 days to ship and it's still not at my house.....unreal I just did a chargeback for my recent purchase
Dave Bostaine (3 days ago)
bezos is trying to replicate Stalin’s 5 year plan in perpetuity through his efficient productivity
Blazerows (3 days ago)
I don’t care how long my products take to get to me as long as they do.
AngeredFox (3 days ago)
10:28 "Drones that can react to flailing hands and screaming voices". Never has a single sentence been more terrifying.
oswaldo miranda (3 days ago)
Everybody complaining about working condition but there wont be any working condition once amazon gets more and more automated lol. Then they gonna wish for those working conditions 🤷🏽‍♂️
Aj Baptista (3 days ago)
Guys it takes me 2 days with prime That’s good for you where I live
surya mech (3 days ago)
10:53 peter Parker! 💕🔥
jj (3 days ago)
The process is cool but for the most part I would still rather get it from a physical store if I can. 1 day shipping is still not instant like it is when you go to a physical store. Plus, Prime is more money than I want to spend because I don't buy enough stuff from Amazon for it to make sense. Then the question is if you return an item, is that 1 day shipping too and then if you're getting a different size in a shirt or something, is that 1 other day back to your house? With working conditions, it sounds what I hear about Walmart or kinda like my experience at IRS. At IRS, you have to keep up with crazy metrics. So I got another job thankfully. We all have the options of other jobs. It's not always easy when you're starting out but you definately have other options available out there.
douglas byron Smotherman (3 days ago)
I will never work for Amazon there's a lot of the other people that are loud disgruntled workers that have lawsuits against Amazon people got hurt and they got they got fired and they were weren't allowed to get surgery in things they're being sued for it they're evil company I would never work for them f*** Amazon I would buy for them and I would never work for them
Nicholas Pipitone (3 days ago)
It frustrates me every single time it says free. Even the newslady said "rolls out free shipping". It's so stupid, shipping is not free, you have to pay for it one way or another. All that matters is whether or not they tell you "+$7" or whether they just include the $7 within the price itself.
lock heart (3 days ago)
I can't imagine Amazon ever going out of business unless it was over some sort of law suit.
meow Luna (3 days ago)
Simeon siegel is a handsome man !
Mario Hinke (3 days ago)
Empty break room!🤔
ferdinand he (3 days ago)
USPS are the worst shipping company ever, I lost 20% of the item i was purchase in past 3 yrs because usps
ferdinand he (3 days ago)
Actually all you need to know is to payment for your AMZN prime each month.
paul youngblood (3 days ago)
Abusing workers like no one else. Thanks Jeff
Phead128 (3 days ago)
so much wasted cardboard and plastics. :(
Lucaaah (1 day ago)
Phead128 what else do you want to do, that’s the only option
Matthew Li (4 days ago)
A company don't value their employees enough yet still thrive. I wonder what happen to this world? everything is capital oriented
Thelion (4 days ago)
Crazy horrific increasing pressure in a society insisting on instant gratification is a sure recipe for disaster for that entire society.
Job Lodders (4 days ago)
America is like so big that this is hard I live in the Netherlands and one day shipping is the standard here, even ordering on sunday you get it on monday and lots of websites even have same day shipping if you order earlier than like 9-10 in the morning
thisduderockz (4 days ago)
Yes Dave Clark, those wrist bands are definitely so big brother can track productivity. I wouldn't be surprised if you're tracking heart rate and/or blood pressure as well, so you can fire an employee before they need to take a medical or disability leave on amazon's dime.
Wabbs (4 days ago)
Orders at 11:59 PM
Helenbaira Ya (4 days ago)
Be conscious and distribute your expenses evenly. Don’t spend your $$ on Amazon.
bob bib (4 days ago)
Just dont call Customer Service because the badly trained staff dont have no idea how to help you . the person didnt even know how to check my address correctly smh . for the excuse they are new , well dont put a headset on them untill they can at least know the basic except asking me every 5 minute to sign up for prime
unapologetically me (4 days ago)
Amazon prime is the best creation since sliced bread lol all of my christmas shopping was done from the comfort of my couch and arrived in 3 days or less best part is the only person I had to talk to was my delivery guy or as my kids call him "Santa's elf"
Molly Porter (4 days ago)
58% "third party sales" is the reason why I use Amazon less and less.
sailaab (20 hours ago)
Ji Molly ji http://wikipedia.org/wiki/-ji
Molly Porter (20 hours ago)
sailaab its all too murky for me, as your answer demonstrated.
sailaab (23 hours ago)
why? here in India, almost 70-80% items in fashion or such categories are not under "Fulfilled by Amazon" badge butt unlike perishables or mobiles and stuff.. I do.. sometimes (rarely) order items that might not be FBA incidentally, even FBA items are third party sellers most of the time as in, India doesn't allow 100% FDI (Foreign Direct Investment) in retail.. so companies flout norms, misuse loopholes have 25 or 33% official stake to claim that it is actually third party company thus I.. depending on urgency or if good discount.. do buy from even such sellers nothing wrong till the portals ( https://www.flipkart.com https://www.amazon.in snapdeal.com ) are ready to bend over backwards to help us later too. sadly both sellers and buyers commit so much fraud or policy abuse that sometimes genuine customers too lose out as they abruptly change lax policies or refuse guarantee claims or at the very least.. block the account
ROB-IN-PHILLY (5 days ago)
LOL.." This helps us to keep up with the Brick and Mortar guy"...~~~~COUGH~~~ER, UM~~~~ i mean to destroy them to their last molecule of existence...To lose the word "store" from the lexicon...DIE YOU RETAIL BUSINESSES, DIE LIKE THE DOGS YOU ARE... But, yes, we only hope we can keep up with them all...~ ᵀᴱᴱ ᴴᴱᴱ~
JKJUNIOR95 (5 days ago)
I started doing amazon flex these people just complain too much you don’t look for blocks while working you focus on delivering
Alicia Johnson (5 days ago)
I just got same day shipping on Sunday. I did feel bad. But it was for a portable car starter. I needed it so I could go to work on Monday. It really did come that same day!!
GR28 (5 days ago)
Hey if you don't like your employer holding you to productivity standards, then quit and work somewhere else - maybe a nonprofit or a government job.
The Most Original Gamer (5 days ago)
*First* *update* *your* *goddamn *outdated* *app* *interference *Amazon* *(༎ຶ ෴ ༎ຶ)*
The Most Original Gamer (5 days ago)
Haha I just ordered a product on Amazon and it will be delivered in 10days LOL I get it, this video is just a joke 😌
william D Ayers (5 days ago)
It sounds like walmart they will work u to death
Scott Gibson (6 days ago)
Lots of people working for next to nothing. Amazon is the devil. Sad the same people who are MAGA supports can't get enough of cheap crap from China. You cant have it both ways either you are willing to pay up or you are not, most are not. They just like to complain.
totoroben (6 days ago)
Wage slaves :D
alexbrynna (6 days ago)
18:34 nice clean apt Clifford!!
Hoshie (6 days ago)
Amazon makes quite amazing improvements and high standard for delivery service but after knowing the horrifying case of death of one of their under-trained employees this just disappoints me.
Mic_Glow (6 days ago)
20$/h, subtracting gas cost and maintenance (+at least 20% gas price) It's less than minimum wage.
Eenam Avenchy (6 days ago)
I'll sum up my experience at Amazon with two words: *Slavery.* *Prison.*
AngryTom Tom (6 days ago)
One day delivery* , read the terms bruh. It's not always literally)
AngryTom Tom (6 days ago)
Robot is the future of automated fast and furious end of discussion
esty van (6 days ago)
Prime has to start shipping with smaller boxes. I bought a battery the other day for my camera and it came in a box big enough to ship 100 batteries.
DaniGirl 9 (7 days ago)
I wish more people talk about the horrible impact Amazon has on the environment ESPECIALLY for 1 day shipping.
TreyPrankz (7 days ago)
This is such genius logistics.
Chris Wright (7 days ago)
This is like an advertisement for Amazon. Not reporting news. A lot of false information. :-/
Chris Wright (7 days ago)
Really?!?? One day shipping?? Where I'm at it went from one day to almost a week!! This is complete BS!
BrownSugar1980 (7 days ago)
CNBC does infomercials for sweatshops now? I worked for Amazon for 5 years and it's a shame that such a company can operate in this country. But as long as lazy dipshits that can't go to the store exist then so will they.
Ranjit (7 days ago)
Get another job if you don’t like your job, I make $35 a hour an If I don’t meet my quota I get a earful, companies have to make a profit. PERIOD.
Roary Calhoun426 (7 days ago)
wow.... Jeff Bezos is the Willy Wonka of the 21st century!!! 🤣🤣🤣🤣🤣🤣
ramon almanza (7 days ago)
You want fast working and no complaining? You need to hire mexicans
Abe VPB (8 days ago)
Haha
iMiguelAOG (8 days ago)
Amazon is trying to out do Santa
Secure Administrator (8 days ago)
When I order on Amazon, if I can wait for it, I select later ship option. If it’s urgent, I use my one or two day option, and I appreciate that. It keeps me with Amazon.
Wilson Mahakena (8 days ago)
In Indonesia, my country, there's instant courier (3 hours) and same day courier (8 hours). We use Gojek and grab, from store to courier to costemer is less then a day, the courier fee is about 0,75 $ for 4 km for instant and 0,6for same day
Kawaii Dere (8 days ago)
I wish that amazon would have some more eco friendly options
Jake Mccain (8 days ago)
What if you order at 11:58
Ryan A. (8 days ago)
amazons customer service is wack i had my account hacked and my package is somewhere idk and my parents amazon account got hacked an had their bank accounts cleaned out by some loser and amazon did nothing to resolve the issue
Jack Ntulsa (8 days ago)
I finally got the USPS trained. Now, I've had several packages misde;livered by Amazon. *sigh* At least there's a contact for the USPS. With Amazon... Good luck.
Joe Edwards (8 days ago)
Yeh if it actually comes
Bismillah Rabbani (9 days ago)
I haven't been getting anything in one day from Amazon. False advertisement.
Citlalie (6 days ago)
I have depends on your area
kk1209 (9 days ago)
Selling on Amazon is difficult as hell...
SamBo (9 days ago)
Amazon is corporate cruelty at its max on different levels and dimensions on humanity. But who cares for ordinary people anyways?
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