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Inside FedEx's 'Superhub' During Christmas Rush

9990 ratings | 1899945 views
ABC's John Donvan heads into the shipping company's largest hub during the busy season.
Category: News & Politics
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Text Comments (1557)
Tony Wu (2 days ago)
At least well you see the sign makes some really good looking pies.
Siddharth Samaiya (3 days ago)
Hey, How much does it cost to send a pie from east to west coast like shown in the video, in 24 hrs ?
JAYSON (8 days ago)
Wouldn't mind a piece of her pie, huh, know what I mean fellas, huh-huh
yemenyboss (10 days ago)
We used to slam the shit out those packages especially the ones that say fragile 😂😂😂😂😂 and especially when the managers pissed us off
Somewhat Knowledgeable Geek (16 days ago)
Just think about how many more packages there are all these years later. Probably a substantial increase.
jd fields (20 days ago)
fedex cost 100.00 dollars for fedex feeder
jd fields (20 days ago)
you could take it to usps an ship it ground
Rotiz (20 days ago)
Imagine all of the germs that pie has accumulated.
kewrock (21 days ago)
This is nothing. Check out "China Sorting Center Shenzen". CHAOS!
Ayush Patel (23 days ago)
Once I ordered PS4 , got switch .. (Lolz jk )
Aqua Fyre (29 days ago)
So that pie arrived in one piece - despite being turned upside down - crushed & jammed into a hold. That must have been the luckiest pie on Earth - or - Mom's homemade pies are made of concrete
Southern Rebel (29 days ago)
Ups does it wayyyy better.
Cloud Of Loud (1 month ago)
i’ve gotten a cracked 32inch tv, a broken glass panel on a 1grand gaming pc, and a monitor that had a huge dent in the box, it was crushed (luckily it was on the back of the monitor n didn’t break it) but it looked like someone used it as a seat ..all shipped through fedex.. after that i hate using fedex . .. and they never leave the box where i ask them they just throw that shit in the most open spot in front of my house :/
Okan Hizarci (1 month ago)
They literaly say "Tarmac"
TheGolden Apple-tree animates (1 month ago)
We'll I am waiting 4 days now for my package and current update is: we can't process a current update lol. FedEx is ass and USPS lost my package
Mike S. (1 month ago)
fedex is d most racists company in d world. I refuse to do business with fedex.
Kay Jay (1 month ago)
Fed ex sucks! Laziest delivery drivers ever. If a package is heavy, they will reschedule delivery for a day when another person is driving.
angel heart (1 month ago)
That was quite beautiful to watch . Nice one
absolutetuber (1 month ago)
The whole operation is impressive when you look at all the moving parts 4:30 Lawrence knows what’s up: Leave me alone so I can work and don’t get yelled at
April Sisco (1 month ago)
Of course the pie is in tact, They got people hand walking it from place to place! Cameras rolling, they ain't going to let ya see the shit that really happens!
Skmanga (1 month ago)
Fedex broke my 1 of a kind custom made Polish guitar and they only had it for 50 miles....
Skmanga (1 month ago)
fucked my 30th birthday all up :D :D
Steven Merrick (1 month ago)
Corporate greed hard at work. I see a bailout in the future , they're getting to big for their britches. The Fedex empire will fall one day.
pitrescue (1 month ago)
Omg, a pie, how mushed up did that arrive!
pitrescue (1 month ago)
Cost me 90 bucks to mail two small boxes, last time I pay that!
Roman Hevko (1 month ago)
you know its fake because the pie arrived in one piece...worked at FedEx..and if this pie was in my hands....u be having 20little pies right now....
Kristin Collins (1 month ago)
I've almost died in a FedEx facility/trailer. They want you to rush, rush, rush. They put me in a trailer just minutes after I clocked in my first day. I'm 5'3" and was expected to move huge tires, full sized copier/fax machines into the truck and stack it like an intricate Tetris game. No one told me that the metal doors that open for the underbelly of the trailer can slam shut. They did. Right on my head which sent me through the air into the rollers feeding the boxes into the trailer. It took all I had to push through blacking out so I could get out of the trailer before hundreds of packages piled on top of me. My trainer was nowhere to be found so I just stumbled away with a pretty severe concussion and head wound. Took 4 minutes for someone to find me stumbling to find the bathroom so I could pass out safely. Years later I still have neck issues from the whiplash from that day. I was never compensated and was expected to return to work after being cleared by a Dr. Of course I never returned. These facilities are death traps and honestly should be better monitored for employee safety. A package can be replaced or refunded but not a human life.
Michael Garofalo (1 month ago)
You want your package there ontime you ship with FEDEX if you want it there in a few days you ship with UPS and if you want that package there in a year you ship with USPS. FEDEX the only way to fly !!!!
notta brat (1 month ago)
And they still have not got my package to me!!! I have a 2 year-old without his main gift!!!
GIL Diaz (1 month ago)
I worked there for 26 years and I remember when FedEx delivered me safely to a deserted island then crashed. I was forced to make some homemade shoes I then made friends with a volleyball. Thanks FedEx!
Rodless Reel (1 month ago)
FedEX is horrible. I'd recommend anyone else over them from my recent experience. My package "was" in my city of Houston, TX from China, and now it's lost in the "matrix" in Tennessee just waiting to go back to China for no apparent reason. They say it was "missing paperwork" but DHL got me my package from the same supplier just weeks before with no problem.
Killer Boy Snap (1 month ago)
Wheres the kicking part?
tlangelo (1 month ago)
A pie travels 6000 miles with out losing a crumb? Better call Ripley's!
Jonathan Delgado (1 month ago)
3:20 He looks like Paul Bart the mall cop
pissedoffguy45 (1 month ago)
I used to shop Fed Ex and UPS packages.I know about the Memphis TN hub.They do throw and smash packages.Bastards!
Jiggs Aviation And Travel (1 month ago)
4:54 I’m glad they did not say “Tarmac”.
Diamond 4227 (1 month ago)
WOW..I want to Thank Everyone for what they do to help get our packages shipped to us and from us. MUCH appreciation!!!👏👏👏
Kaiyugi (1 month ago)
And yet they don't pick up packages like ups and usps.
The Hollanesian (1 month ago)
If that package handler wasn't on television, that box with the pie in it would have been thrown at the front door.
Letonqua Jackson (2 months ago)
Seems pretty easy to use it to send drugs and bombs. No mention on dogs sniffing.
Jacob Hale (2 months ago)
If that pie was shipped on 1 of 2 28ft drop frame trailers, it wouldn't stand a chance. It would've gotten crushed
WHO DAT (2 months ago)
the real santa clauses . mailmen need to dress as santa
Andy (2 months ago)
That’s why I got my product the next day even though it was supposed to be 5-8 business days. :/
Joss Novak (2 months ago)
I am working on a temporary job for vacations in a chat call center for Walmart and believe me when I tell you FedEx can't get a single delivery right. We send replacements and not even those get to the costumers. It's a pain in the ass for us because the costumers grade us with a 0 when it is all FedEx fault so I don't get the bonus I need to pay my bills thanks to the 0's. But I guess is our job.
Vampire Life (2 months ago)
MJs Smile (2 months ago)
you're on camera guys...handle those precious packages with care
ChrisAstro (2 months ago)
That's amazing!
John-Paul Nagel (2 months ago)
I Worked Fed Ex Best Organazation!!!!
Gman 207 (2 months ago)
19million packages bieng shipped 19million coming in pieces fedex has to be the worst place to get your stuff and shipped to they dont take care of the packages amd damage them.
Steve K (2 months ago)
just curios how much the pies cost each. FOB -FREE ON BOARD
jonathan stoecker (2 months ago)
Fed ex sucks go ups
mse gaming (2 months ago)
@3:28 a310 freighter
Mike Watson (2 months ago)
Is he/she seeing someone else ? the first option is to ask him or her directly , If he/she says yes or you have a feeling that he/ she is really cheating then you have a lot on your plate to deal with now. But I think it is very common for them to say no, even when they are, so a no answer isn’t much help sometimes. Think about it, if someone is cheating on you behind your back it’s because they don’t want you to know. Either because they want to have their cake and eat it, or because they think of it as just a fling, or because they haven’t made their mind up whether to leave you or not and are trying to decide. I don't think you ought to wait around or trying all sort of apps before you have this done, as it might not work out and it might as well waste your time, you should talk to a professional like KEVINMITNICK7410(at)GMAIL(dot)COM who can help you retrieve your husband's Facebook,whatsapp,text messages ?
Roberto richardsen (2 months ago)
FEDEX is a very bad company .. for 3 times (out of 3 times) i recieved products that were my own (from holland to colombia) and everytime i found some broken goods inside the package... they tear up packages rudely as they want to look inside ! and even my old nintendo 16 bit and sega saturn were physicly broken because they could not get the screws lose of the nintento .. so they just literely riped it apart !!! .. NEVER USE FEDEX AGAIN !
Kochav Shavit (2 months ago)
mmm pie
Sebastian Fat (2 months ago)
Why can’t Santa just bring them?
Sebastian Fat (1 month ago)
Keith no they dont
Keith (1 month ago)
Sebastian Fat ... mommy and daddy do
Sebastian Fat (1 month ago)
Keith Then who brings the presents
Keith (1 month ago)
+Sebastian Fat Santa Claus is Fake. Not Real. Just like the Easter Bunny and Leprechauns and Werewolves and Vampires. Totally NOT real.
Sebastian Fat (1 month ago)
Keith what do you mean
tony tone (2 months ago)
Big companies paying the media for a 5:29min promotion report
SuperiorWare (2 months ago)
Peak Season Fedex is a goodtime to get a free workout and a nice weekly paycheck by working as a package handler.
Neil Heckman (2 months ago)
I think it's safe to say capitalism has lost its mind.
Keith (1 month ago)
no it hasn't. would you prefer Socialism and poverty for everyone?
thechampionessa (2 months ago)
Arent we gonna reach a point when everyone cant just get exactly what they want all the time. It just seems like its unsustainable. Its amazing that this works but wow. Pie by plane.....
nicole mckillop (2 months ago)
That pie would have been decimated being shipped in just that box no stabilizers or anything going but he has a point that the shorter the shipping time the less handling it goes through. I always recommend two day for fragile shipments
Esayas 7 (2 months ago)
They lost my package
black berry (2 months ago)
Daughter receives a cake, and it was fine
Austen J. (2 months ago)
Shows u how materialistic our country is
Neeraj Narwal (2 months ago)
Now show us the Truth FedEx.
laura kantner (2 months ago)
I am a new Package Handler at FedEx in Greensboro, NC and we are under our peak season too. So, I get it.
Neiri Tanuki (2 months ago)
The three shittiest companies in the world are here in the US ;)))
Legodog890 (2 months ago)
Eyad Alkurabi (2 months ago)
any Fedex Employees or anyone working for shipping companies what is eviler. South Shore or Chewy ?
Alice Patrick (2 months ago)
Wow 😍😍😍
Harman Enterprises (2 months ago)
I wish they did a video on the $3,000.00 vibration workout machine that my trainer purchased online and was broken by FedEx couriers. The shipper of the item filed a complaint with FedEx, and they did not accept liability. FedEx essentially told the seller it was not their problem. He was forced to eat the cost of the machine, and send another one fully assembled. I look forward to the day when Amazon builds it's own courier service to compete with FedEx. That'll be the day I NEVER use FedEx again!
Shark Guard (2 months ago)
Seriously why are you so greedy?
patrick martin (2 months ago)
Total BS if all the packages were small that would be great but they don’t show one box of chewy cat litter or dog food . Or. One heavy piece of furniture or big screen TV ‘s , if all we had were small packages like they show the job would be a snap. The weight of the packages are totally out of control .
Vegas Mendoza' (2 months ago)
Great and informative story
me ow (2 months ago)
Let’s see FedEx North Korea. The economy doesn’t seem to be moving at all.
Yellow Rain (3 months ago)
4:26 they cheated, the pie didnt go through the enormous piles of boxes, dude safely plants the pie on to the conveyor
Yashsvi Dixit (3 months ago)
Typical utopian ad with smiling families.
Brady Brooks (3 months ago)
Tim (3 months ago)
wie lande ich als deutscher auf diesem video, um 2 uhr nachts, qenn ich morgen um 6 aifstehen muss und 4 stündig Geschichte schreibe...
Patrick Kendall (3 months ago)
Easy as pie 🥧
Massimo Matassa (3 months ago)
Maxime K-G (3 months ago)
4:15 Factorio
Oscar Chavez (3 months ago)
bull shit only one stop!
HomelessLittleB (3 months ago)
CC (3 months ago)
he pronounched her name wrong smh
Blake Ulyatt (3 months ago)
Good to see the airport HiVis
me ow (3 months ago)
Just shipped out a vase. Please don’t break
me ow (3 months ago)
Wow, this was 5 years ago
Jiggs Aviation And Travel (3 months ago)
Hector lopez (3 months ago)
6 hour flight from Memphis to Hawaii? 🤔.
jay cee (3 months ago)
So that's why it's so easy to get drugs ordered by mail
TheChupacabra (3 months ago)
Just received my package from fedex today that arrived looking like it was ran over by a car, attacked by a dog, and then set on fire. Anyone have any idea what might have happened? Do packages sent in bags ever get caught on the conveyor belts? It arrived filled with grease, a huge hole, and multiple areas look burned.
Little Crafted United (3 months ago)
Rip my pc broke in box
Nick Danielson (3 months ago)
Pure advertising
Communist (3 months ago)
3:14 It's not a tarmac. Coincidentally, 3:14 = 3.14 = pi = pie.
Diego Perez (3 months ago)
Аfter seeing so many movies which had FedEx featuring in them advertisements, YouTube videos, I decided to give it a go. Well, what can I say - FedEx costs a lot more than Royal Mail but the result is pretty atrocious. I could expect such customer service from a 70 year old communist grandma working for Russian Post but not from a famous american company...
Lee Murray (3 months ago)
I kind of want some pie now
M J (3 months ago)
I worked for both Fed Ex Ground and UPS. Unless you ship it air, don't expect it to survive shipping unless you pack it well enough to drop it 6 ft on to concrete and it survives unscathed.
Tenzin Ngodup (3 months ago)
I worked at UPS warehouse & my experience tells you, there is no package thrown, drop or mid handled. The work load used to be so cray that, you have no time to Handle with care.
Angela Frazier (3 months ago)
Yes, I can't believe that pie lasted that long without it being destroyed. Yes I worked there for 20yrs and u have to see for itself what goes on. The matrix is where I worked and wasn't anything nice. When I got finished in my area had to head to the airplane to load it. I am not saying I didn't enjoy working there but it came with its advantages and disadvantages. I miss some of my old coworkers and the guy that was talking with the hat on was one of them. We had tourist coming up there every night. They wanted to see what process the packages go thru. Some of them were customers and wanted to know why there pkg is missing or why it was destroyed when it got to it's destination. But overall its a great place to work.